BIS Safety Software Canada

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    Supervisor Skills

    Being a supervisor involves unique challenges, distinctively centered around leadership and team management. These challenges can make your role more demanding than those of your team members.

    Supervisor Skills

    COURSE OVERVIEW


    Being a supervisor introduces a unique set of challenges, primarily revolving around leadership and personnel management. These hurdles can often make your role more demanding than those of your team members.

    This “Supervisor Skills” course is designed to equip you with strategies to navigate tricky situations effectively, thereby contributing to the long-term prosperity of your organization, your team, and yourself. Upon completion of this course, you’ll be able to:

    • Address any difficult situation in the workplace with realism, restraint, and determination.
    • Resolve conflicts efficiently among your team members by choosing the most suitable strategy.
    • Handle layoffs in a way that mitigates their adverse impacts.
    • Support team members facing performance challenges while simultaneously forming a solid foundation for discipline or termination if needed.
    • Address your team members’ personal issues with empathy and fairness.
    • Take charge and show responsibility in crisis situations

    COURSE TOPICS

    • Lesson 1: Introduction
    • Lesson 2: Resolving Conflict between Employees
    • Lesson 3: Dealing with Difficult Employees
    • Lesson 4: Dealing with Personal Problems
    • Lesson 5: Discipline and Termination
    • Lesson 6: Dealing with Layoffs
    • Lesson 7: Crisis Management
    • Case Study: Apply What You’ve Learned

    ONLINE COURSE DURATION

    This “Supervisor Skills” course is self-paced and can be finished in roughly 60 minutes

    PASS MARK

    Tests conducted in this course are meant to reinforce the concepts discussed. Participants must achieve a score of 80% to obtain a certificate of completion. If the pass mark is not achieved on the first attempt, participants can retake the course twice.

    CERTIFICATE OF COMPLETION

    Upon successful completion of this online course, a certificate of completion will be readily available for download and print.

    COURSE PREVIEW

    Course Details

    Course Length

    This course will take roughly 60 minutes

    Passing Mark

    To pass this training course, you need to score 80% or higher on the quiz

    Certificate

    Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print

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