Passer au contenu principal

Logiciel BIS Sécurité Canada

BIS Safety Software

Supervisor Skills

Being a supervisor involves unique challenges, distinctively centered around leadership and team management. These challenges can make your role more demanding than those of your team members.

Supervisor Skills

APERÇU DU COURS


Being a supervisor introduces a unique set of challenges, primarily revolving around leadership and personnel management. These hurdles can often make your role more demanding than those of your team members.

This “Supervisor Skills” course is designed to equip you with strategies to navigate tricky situations effectively, thereby contributing to the long-term prosperity of your organization, your team, and yourself. Upon completion of this course, you’ll be able to:

  • Address any difficult situation in the workplace with realism, restraint, and determination.
  • Resolve conflicts efficiently among your team members by choosing the most suitable strategy.
  • Handle layoffs in a way that mitigates their adverse impacts.
  • Support team members facing performance challenges while simultaneously forming a solid foundation for discipline or termination if needed.
  • Address your team members’ personal issues with empathy and fairness.
  • Take charge and show responsibility in crisis situations

SUJETS DU COURS

  • Lesson 1: Introduction
  • Lesson 2: Resolving Conflict between Employees
  • Lesson 3: Dealing with Difficult Employees
  • Lesson 4: Dealing with Personal Problems
  • Lesson 5: Discipline and Termination
  • Lesson 6: Dealing with Layoffs
  • Lesson 7: Crisis Management
  • Case Study: Apply What You’ve Learned

DURÉE DU COURS EN LIGNE

This “Supervisor Skills” course is self-paced and can be finished in roughly 60 minutes

Note de passage

Tests conducted in this course are meant to reinforce the concepts discussed. Participants must achieve a score of 80% to obtain a certificate of completion. If the pass mark is not achieved on the first attempt, participants can retake the course twice.

CERTIFICAT DE RÉALISATION

Upon successful completion of this online course, a certificate of completion will be readily available for download and print.

APERÇU DU COURS

Détails du cours

Durée du cours

Ce cours durera environ 60 minutes

Note de passage

Pour réussir cette formation, vous devez obtenir 80% ou version supérieure au quiz

Certificat

À l'issue de la réussite de ce cours, un certificat à votre nom sera stocké sur votre profil et disponible à l'impression

Cours de formation supplémentaires

Digging Awareness (CAN)

Digging Awareness (CAN)

Informed by a diverse range of industries, our online Digging Awareness 2 hour course is designed to educate individuals about the hazards and safety...

Fall Protection – Competent Person (OSHA)

Protection contre les chutes – Personne compétente (OSHA)

La formation sur la protection contre les chutes – Personne compétente (OSHA), conçue par des formateurs experts avec plus de 15 ans d'expérience en formation sur site.

First Aid – Fundamentals

First Aid – Fundamentals

Upon course completion, participants will be equipped with the knowledge to explain the duties of a first aid provider, discern the legal and ethical...