Incident Management Software
Get started and learn how to improve your company incident reporting and investigations
Incident Management Software
Stay Alert and Safe with Data
- Incident tracking and trend analysis.
- Comprehensive workflow review for each incident investigation.
- Insights into the causes, timing, and locations of incidents.
- Proactive measures to prevent, report, and resolve incidents.
- Incident severity management
- Seamless updates for senior management.
- Enhanced company and workplace protection.
These features all aim to unify your system granting you quick access to data and trends. This data gives companies valuable insight into their day to day, confirming or even enhancing their incident management policies.
Plus...
- Automated Investigation Workflow
- Escalating Email Notifications
- Mobile Compatibility
- Manage Corrective Actions
- Powerful Reporting & Analytics
- Root Cause Analysis
Track and Document Incidents
Use incident management software to easily record and organize detailed incident information. This cloud-based system allows you to track various types of incidents, including:
Injuries
Illnesses
hazard IDs
property damage
environmental releases
and more
Plus, you can attach relevant documents, photos, files, and links for centralized access and reference.
Perform Root Cause Analysis
- Conduct a comprehensive root cause analysis by tracking multiple potential reasons and sub-reasons for the incident.
- Gather evidence, information, and data to select the most appropriate underlying cause for inclusion in the incident report.
Manage Corrective Actions
- Efficiently handle corrective actions by conducting thorough incident investigations, risk assessments, and root cause analyses.
- Assign and monitor corrective actions from any device, ensuring they are completed accurately and on time.
- Set up email notifications that escalate if corrective actions are not completed within the specified timeframe.
Robust Reporting and Analytics
- Access pre-built reports to visualize workplace safety performance across a wide range of indicators instantly.
- Create custom reports to gain deeper insights into critical incident metrics and enhance visibility.
Timely Updates for Senior Management
- Automatically notify relevant parties, such as EHS staff and managers, when an incident report is filed.
- Share incident summary reports with designated parties within your organization.
- Trigger an automated investigation workflow and approval escalation process based on the appropriate chain of command for involved employees.
- Generate assignment emails for easy access and updating of incident records.
- Configure reminders to ensure timely action before and after assignment due dates.
- Maintain a comprehensive history of incident approvals and rejections, including comments from approvers.
Tips for Developing a Successful Incident Management Program:
Ensure your incident investigation plan clearly designates the following key roles and responsibilities: Designate an investigation leader. Assign someone to collect physical evidence. Appoint individuals for notetaking and photography. Identify who will conduct witness and victim interviews. Determine the person responsible for preparing the final report. Specify recipients of the final report. Assign responsibility for implementing corrective actions. Establish the individual who will notify management, OSHA, and external agencies (fire, police, etc.) By determining these roles and responsibilities, you guarantee a prompt, well-organized, and effective response in the event of an incident.
Maintaining a well-organized incident investigation team is vital to ensure preparedness and adherence to protocols when accidents or near misses occur. Consider creating an investigations kit that is easily accessible to all staff, including employees, managers, supervisors, and EHS professionals. It’s crucial that key personnel, including even the CEO, are involved in the team, as they should be well-versed in conducting thorough investigations and promptly alerted to any incidents that arise. By establishing a structured and inclusive approach, your organization can effectively address incidents and maintain a proactive safety culture.
Efficiently and logically conduct your investigation by adhering to these five key steps:
- Secure the scene to maintain control and preserve evidence. Take photographs, thoroughly inspect equipment and machinery, and review health and safety as well as training records.
- Interview all witnesses involved to gather valuable information and perspectives.
- Carefully analyze the evidence collected to determine the likely cause(s) of the incident. Factors to consider may include inadequate training, faulty personal protective equipment (PPE), or deficiencies in hazard controls.
By following this investigative protocol, you can ensure a comprehensive and thorough examination of the incident, allowing for accurate analysis and informed decision-making to prevent similar occurrences in the future.
Developing an action plan is the next step following the investigation. These plans aim to identify and address the necessary corrective measures to prevent the recurrence of accidents. This may involve recommending stronger hazard controls and addressing any training requirements that may arise.
Corrective actions are crucial for the effectiveness of any Incident Management Program. Without them, the program holds no value. It is essential to identify and address the root cause of the incident through these actions. Only by eliminating the underlying cause can we prevent similar incidents from occurring in the future.
Efficient incident management entails a crucial aspect of learning and communication within your organization. It is imperative to extract valuable lessons from incidents and disseminate them to both local and global members of your team.
By implementing proper incident management practices, your organization can effectively learn from its mistakes. These lessons should be shared with all team members, enabling them to take appropriate actions to prevent similar errors from occurring again. Learning from past incidents provides the opportunity to:
- Avoid costly and fatal incidents in the future
- Minimize prolonged absences of key team members
- Prevent delays in product and service delivery to customers
- Safeguard your organization’s image and reputation
By embracing a culture of learning, your organization can continually improve its incident management strategy, fostering efficiency and enhancing overall performance.
It is important to document and retain records of work-related accidents and near misses, including incident investigation reports and other related records. These records should be kept for a minimum of 5 years. With BIS Safety Software’s Safety Incident Management Software, you can conveniently retain and retrieve reports indefinitely, ensuring easy access to valuable information in the future.
SafeTapp 2.0
Making EHS Mobile Accessible
Streamline your health and safety management system with the convenience of a single safety app. SafeTapp offers a comprehensive solution, providing you with easy access to essential features like:
- Employee Training Records
- Equipment & Asset Manager
- ID Badges
- Digital Safety Forms
- Digital Folders
- and more
Ensure the accessibility of your training certificates by downloading and saving them on your smartphone or tablet.
