Preventing Injury, Boosting Performance and Reimagining the Workplace
Linda Miller didn’t set out to change how people sit, stand, or move at work.
She just wanted to help people heal.
Back when she was fresh out of school, working in rehabilitation, she saw the end of the story before most people ever saw the first page—injuries that didn’t just end careers, but changed lives. Repetitive strain. Back trauma. Limbs lost.
“I kept thinking, why do we wait until people are broken to start fixing things?”
So she shifted her focus. She trained as an occupational therapist, then earned a Master’s in environmental design. Her first big case? A lumber mill, where repetitive wrist injuries were burning through workers.
“That’s when I realized—I could help stop the pain before it started.”
It was the spark that launched a career. And it’s still the fire that fuels her work today.
What Is Ergonomics, Really?
If you think ergonomics is just about comfy office chairs, think again.
“It’s not about fitting the person to the job,” Linda says. “It’s about designing the job around the person.”
That means workspaces that move with you, not against you. Equipment that adjusts to different sizes, strengths, and capabilities. Tools that don’t force the body into contortions. It means designing with humans, not for them.
And it pays off.
“It’s not just about safety. It’s about performance. Comfort leads to focus. Focus leads to better work.”
Productivity and protection—built together, not traded off.
Small Fixes, Massive Wins
Linda’s career is full of stories where simple changes made massive differences.
Like the time she helped introduce height-adjustable hospital beds.
“Before, beds were crank-adjustable—nurses were bending and twisting all day. No one had time to adjust the bed manually.”
The result? Widespread back injuries. Chronic pain. Missed shifts. Then came electric beds. Push a button, fix your posture, save your spine. It sounds basic now. Back then, it was revolutionary.
Or take the exoskeleton pilot project. A worker strapped on the frame and told a researcher:
“This might let me go home and play with my son again.”
That’s the kind of thing Linda lives for. Not just fewer claims or fewer lost hours—but more birthdays, more ball games, more life.
From Boardrooms to Operating Rooms
Today, Linda’s company, EWI Works, is a leader in ergonomics consulting. They work across sectors: construction, manufacturing, government, hospitals.
But the problems are shockingly consistent.
Even high-tech operating rooms have blind spots. Surgeons twist to look at monitors. They bend for hours. Robotics reduce some strain—but introduce new static loads.
The solution isn’t always another tool. Sometimes it’s a conversation.
“The best change often starts with a worker saying, ‘Hey, this hurts.’”
“We’re seeing the same postural strain in surgeons as we see in construction workers,” she says. “Neck, back, wrists—same injuries, different uniforms.”
Posture Is a Lie (Sort Of)
Linda says there’s no such thing as “perfect posture.”
“Even a great position, if you stay in it too long, becomes a bad one.”
Instead, she preaches movement. Change it up. Sit. Stand. Stretch. Walk. Don’t get frozen in your own frame.
“Movement is medicine,” she says. “Stillness is the problem.”
And she’s not just talking theory. During COVID, her team helped remote workers retrofit their homes with better setups—turning kitchen chairs into ergonomic tools with a few smart tweaks. Because when the commute disappears, so do thousands of steps a day. And it adds up.
From Rehab to Ripple Effect
Linda started out helping people recover.
Now she’s helping entire industries avoid the damage in the first place.
Her programs don’t just reduce injury. They empower teams—helping workers spot risks, ask better questions, and even mentor newcomers.
“I always tell seasoned workers: be that person who makes it safe to say, ‘I don’t know.’ That’s where prevention starts.”
She’s also deeply involved in tech: exploring how AI can flag high-risk postures from video footage, or how exosuits can support movement without creating new hazards.
But she’s quick to add:
“Tech is only helpful if people actually use it. Design it for real humans—or it’ll gather dust.”
A Future That Fits
As we talk about aging workforces, mental health, burnout, and the pace of tech, Linda keeps circling back to one thing: designing for the whole person.
That means smarter tools. Better chairs. Adjustable desks. But it also means support, autonomy, mentorship, and empathy.
It means seeing workers not just as labor, but as people with bodies that ache, lives that stretch beyond the jobsite, and goals that include retiring healthy enough to enjoy it.
“You shouldn’t have to choose between a job you love and a body that still works.”
Linda Miller is designing a world where you don’t have to.
Work smart. Stay strong. Speak up.
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