Does the software comply with Alberta OHS, WorkSafeBC, and other provincial regulations?
Currently government in Canada does not formally publish standards for safety software and there is no approval process or certification for any safety vendors. BIS Safety Software does support specific occupational health and safety outcomes like worker training and competency tracking, as well as keeping all records of inspections, incidents and corrective actions and helping store distribute all assessments, safety work procedures and emergency plans.
Can it help us maintain COR (Certificate of Recognition) certification?
BIS Safety Software helps companies meet and maintain their COR certification by centralizing training, documentation, inspections, and corrective actions.
Does it support compliance with ISO 45001 or CSA Z1000?
Yes, the BIS Safety Software application supports organizations achieve and maintain their ISO 45001 and CSA Z1000 compliance with a vast amount of built-in tools for audits, policies, and training.
Can it automatically update when safety laws change in Canada?
While BIS doesn’t automatically update laws, it allows admins to update content to align with legislative changes.
Does it generate audit-ready reports for government inspections?
Yes, it generates audit-ready, time-stamped reports aligned with regulatory requirements.
Can we track compliance with federal (Canada Labour Code) and provincial regulations?
Yes, you can track both federal and provincial compliance requirements across your organization.
Does it include pre-built Canadian safety templates (e.g., FLHAs, hazard assessments)?
Yes, it includes hundreds of pre-built Canadian safety templates such as FLHAs and hazard assessments and it allows you to customize the templates including the workflows to your business needs.
Can we document due diligence for legal defense if needed?
Yes, BIS documents due diligence with time-stamped records, digital signatures, and version-controlled workflows.
Does it track contractor compliance with Canadian safety standards?
Yes, it tracks contractor compliance with Canadian safety standards including certifications and insurance.
Can it manage site-specific permits (e.g., hot work, confined space)?
Yes, it manages site-specific permits like hot work and confined space through digital forms and approval workflows.
Can we track employee safety training and certifications?
Yes, BIS centralizes all employee training and certifications in a single, searchable database. Plus, the system has partnerships with more than 100 content owners that provide thousands of premium quality safety training programs that are constantly updated to help your organization stay on top of training needs.
Does it send automatic alerts for expiring tickets (e.g., First Aid, H2S Alive)?
Yes, it sends automated alerts for expiring certifications on all training and certifications reguardless of the provider or type of training. These alerts can go to the worker, supervisor, manager and even senior management to help ensure your company never falls offside with training compliance again.
Can employees access their training records in real time?
Yes, employees can access their training records anytime via mobile app or portal. There is also offline access available on the app and the system can include a copy of their certificate, a copy of the final exam, their passing mark, as well as expiry details and instructions on re-certification, based on the employer’s preference.
Does it support online safety training courses (e.g., WHMIS, TDG)?
Yes, the BIS Safety Software platform offers on-demand access to thousands of premium online safety courses including WHMIS, TDG, H2S, Ground Disturbance, as well as Government approved courses like Defensive Driving and Standard First Aid.
Can we assign role-based training requirements (e.g., supervisors vs. workers)?
Yes, you can add hundreds of custom roles to the system and assign training based on select roles using central system training matrix.
Does it integrate with third-party training providers?
We have hundreds of integrations in our system that allow us to connect with almost any training provider or partner.
Can we upload and track in-house training records?
Yes, you can upload and track all internal training records alongside external certifications. Including copies of certificates, expiry date tracking and more.
Does it track competency assessments for high-risk roles?
Yes, it tracks very complex competency assessments including evidence for high-risk positions with proper internal approval processes where necessary.
Can we generate training compliance reports for audits?
Yes, training compliance reports can be generated instantly for audits. There are hundreds of different combinations of reporting that is available in the system
Does it support multilingual training (e.g., English/French)?
BIS Safety Software currently supports English, French, Spanish, German and Portuguese. Our technical support lines are available in French and English and our Chatbot is powered by ChatGPT and it supports many languages.
Is there a mobile app for field workers to complete inspections?
Yes, the BIS Mobile Safety app is available on iOS and Android.
Can workers submit hazard reports and near-misses from their phones?
Yes, workers can submit inspections, hazards, and near-miss reports via their phones via the web or with the mobile app which is included in the platform at no extra cost.
Does the app work offline and sync when back online?
Yes, the app works offline and syncs automatically when reconnected for the vast majority of tasks, but system features do require real time connections when doing tasks that need to pull up-to-date data from the system, like verifying a record of training or pulling up a current worker training profile.
Can supervisors approve digital forms remotely?
Yes, supervisors can review and approve digital forms remotely with their phone or computer. They will need an internet connection to submit that approval back to the main application for the workflow to finish its process.
Is it optimized for tablets (e.g., iPads in the field)?
Yes, the app is optimized for tablets like iPads with innovative features that integrate with the tablet’s GPS, camera, microphone, and even touchscreen for drawing on images or signing documents.
Can we conduct safety meetings digitally and track attendance?
Yes, you can conduct and document safety meetings with advanced attendance tracking tools that will note all the were in attendance, plus send out copies to those who weren’t in attendance, and you can even add details on names of contractors who aren’t in the system but were in attendance.
Does it support GPS location tagging for inspections/incidents?
Yes, inspections and incidents can be geotagged using GPS.
Can field workers scan QR codes to access safety documents?
Yes, QR codes can be scanned to access site-specific safety documents, buildings, assets and more.
Does it allow photo/video attachments for proof of compliance?
Yes, users can attach photos and videos to reports for evidence.
Does the app have technology for people working alone?
Yes, the BIS Safety app has technology specifically designed for Lone Worker, with many features, including reminders, check-ins and advance alert technology.
Can we digitize Field Level Hazard Assessments (FLHAs)?
Yes, all paper-based forms including FLHAs can be digitized.
Does it support custom inspection checklists?
Yes, you can build custom forms using a drag-and-drop editor.
Can we create digital incident reports with required fields?
Yes, incident reports can be created with mandatory fields.
Does it allow electronic signatures for approvals?
Yes, digital forms support electronic signatures and unlimited approval workflows.
Can we convert paper-based forms into digital workflows?
Yes, existing forms can be converted into unlimited workflows and it also supports complex requirements.
Does it include pre-built Canadian safety forms?
Yes, BIS includes a library of hundreds of Canadian safety forms that can be customized to support your specific company’s needs.
Can we schedule automated inspection reminders?
Yes, inspections can be scheduled with automated reminders multiple times a day, specific days of the week, on a monthly basis or annual basis, plus it has functionality that can support inspections that are triggered after a specific set of hours or kilometers.
Does it track equipment inspection?
Yes, the application is designed to track any type of inspections on any asset, including equipment like Cranes and Forklifts, as well as buildings, locations or sites and even smaller equipment like work computers and company cell phones.
Can we generate trend reports from inspection data?
Yes, analytics and trend reports can be generated from form reporting dashboard where you can do formulas to get charts and track trends from the data.
Does it allow conditional logic in forms (e.g., skip irrelevant questions)?
Yes, forms can include conditional logic to streamline responses. This allows for thousands of possible combinations on a form to help adapt to specific company needs.
Can we log and categorize workplace incidents?
Yes, all types of workplace incidents can be logged, tracked and categorized.
Does it track near-misses and hazard reports?
Yes, the digital forms engine has technology to build advanced near-miss forms and create hazard assessment reports.
Can we assign and track corrective actions to closure?
Yes, you can assign and track corrective actions through to closure. The system has a central tool designed for corrective actions that allows for more senior administrators to keep an eye on all tasks and required actions from all forms in a central management application.
Does it support root cause analysis (RCA) workflows?
Yes, customers can create a very advanced and customized root cause analysis framework right inside any digital form, preventing your data from leaving the system and flowing over to another technology helping maintain a closed environment for your proprietary information.
Can we generate incident trend reports for management?
Yes, incident trend reports can be generated for management insights.
Does it allow real-time incident notifications to safety teams?
Yes, incident notifications can be sent instantly to designated personnel.
Does it support fatality and major incident investigations?
Yes, fatality and serious incident investigations can be managed and documented. There is a part of the technology in the digital forms that allow for a spiderweb type workflow to come from one incident, linking all the audits, inspections, witness statements to be linked together under one incident case number.
Does it integrate with HRIS (e.g., Workday, BambooHR)?
Yes, BIS integrates with HRIS many platforms like ADP and BambooHR.
Can it sync with payroll or time-tracking systems?
Yes, data sharing and API integrations can be setup with any payroll/time-tracking tool to supports TRIF calculations.
Does it connect to ERP systems (e.g., SAP)?
Yes, integrations with a number of other large software applications including ERP systems like SAP.
Can we import/export data from Excel or CSV?
Yes, there are many options to import historical data using Excel and almost all of the key data can be exported to excel with a few clicks. You can even setup reports that are triggered on a repeating schedule. Plus advance features that allow you to setup reports to do directly to a secure FTP location for nightly automation with other systems.
Does it support API integrations with other tools?
Yes, BIS offers an open API for custom integrations. Plus, we can customize almost any integration with almost any system.
Can we automate data backups for compliance?
Yes, BIS performs automated backups and has a robust disaster recovery plan.
Does it allow single sign-on (SSO) for employees?
Yes, SSO is supported to streamline access. Plus, we offer custom SSO setups from almost any other application.
Can we pull safety data into Power BI or Tableau?
Yes, safety data can be pushed nightly into Power BI or Tableau.
Does it integrate with Microsoft or SharePoint?
Yes, it integrates with Microsoft and SharePoint.
Can we migrate data from our old safety system easily?
Yes, data from your old safety system can be imported and migrated easily. We have entire teams of specialist that can help with that.
Can we track contractor safety certifications?
Yes, you can track contractor safety certifications and insurance.
Does it allow pre-qualification of contractors based on safety records?
Yes, contractors can be pre-qualified based on COR and safety performance.
Can we ensure contractors complete site-specific orientations?
Yes, site-specific orientations can be assigned, delivered and tracked with a lot of features, like required documents, verification of government ID, and upload of historical training records, all inside of one streamlined onboarding orientation.
Does it track subcontractor compliance?
Yes, subcontractor compliance can be tracked in real-time.
Can we approve/deny contractor access based on safety performance?
Yes, you can allow or deny access based on compliance status.
Does it allow contractor incident reporting?
Yes, contractors can report incidents directly in the system.
Can we audit contractor safety documentation?
Yes, contractor audits can be conducted, documented and audited within the digital forms engine.
Does it support vendor safety scorecards?
BIS can help create custom reports and help provide transparency on vendor safety scorecards.
Can contractors submit digital safety forms?
Yes, contractors can submit their own safety forms digitally.
Does it track third-party training compliance?
Yes, third-party training compliance is fully trackable.
What types of safety dashboards are available?
BIS includes executive dashboards for high-level safety insights.
Can we generate real-time safety performance reports?
Yes, real-time safety performance reports can be created and automatically generated on a schedule in the excel reporting system.
Can reports be exported to PDF/Excel for management?
Yes, reports can be exported to PDF or Excel.
Does it support automated report distribution?
Yes, automated report scheduling and email distribution is available right inside of the platform.
Can we track leading vs. lagging indicators?
Yes, both leading and lagging indicators can be tracked.
Does it allow custom report building?
In all excel reports, there are options to customize the data headers you want in that report, plus there are dashboards that can be setup with custom data points. All custom reporting tools are designed in a way that almost anyone with average experience in a safety management system can create them.
What training is included during onboarding?
BIS onboarding includes a discovery call, needs analysis, rollout planning, custom configuration, lots of individual training, and typically takes 90 days.
Is there 24/7 customer support for emergencies?
Yes, 24/7 emergency support is available. We have a lot of support tools including training courses, system documentation, FAQ centre, Chatbox, help page, plus a dedicated in-house team that runs 7 days a week and through the holidays to support your team and your workforce get the most out of the system.
How quickly do they respond to technical issues?
We typically answer any calls to our helpdesk within seconds and call you back within minutes. Our response time to all emails, inquiries are typically same day, so you’re not left waiting for support.
Are there additional costs for ongoing support?
Ongoing support is included in our subscription plans.
Is data stored in Canada (for privacy compliance)?
Yes, all data is customer data on the system hosted in Canada for privacy compliance.
Does it have SOC 2 security certification?
BIS holds a SOC 2 type II certification.
Can we test the software before buying?
Yes, a test environment or sandbox is available upon request. There is a small setup cost but that will go towards your setup if you decide to move forward with the application.
Does it offer role-based training for admins?
Yes, admins and users receive role-based training during rollout.
Is there a knowledge base or help center?
Yes, users have access to a searchable help center and knowledge base.
What’s the average implementation timeline?
The average implementation timeline is 90 days depending on company size and complexity of the rollout. The largest international companies that have global operations can take up to 5 years, but that is based on rolling out one site at a time with a dedicated support team on each side. After the first few sites, the rollout time becomes more streamlined.
Does it support oil & gas safety requirements (e.g., PSR, PSSR)?
Yes, BIS digital forms engine can support oil & gas Pre-Start Health and Safety Overview processes via a custom checklist that aligns with Ontario Regulation 851 that ensures a professional engineer verifies that the equipment is installed per design, that required safety devices are in place, that all procedures and proper training are completed and the signage is ready and more. This can also include any custom company level requirements are included in addition to the 851 regulations.
Can we manage mining safety compliance (e.g., MSHA-equivalent)?
Yes, the BIS Safety Software application has advanced training tools that can support new miner training, annual refreshers, specific task training and site-specific hazard training. Plus, the system offers digital forms technology for daily work inspections, equipment inspections and examinations of work areas. The platform covers incident reporting, storage, signoff and review tools for emergence plans, ventilation inspections and audits, ground control requirements for underground mines and high-risk surface operations. All inline with the Mine Safety and Health Administration (MSHA).
Does it include construction-specific modules (e.g., COR for construction)?
Yes, construction-specific workflows support prime contractor responsibilities, COR Audit technology and supporting modules to help achieve and maintain COR Certification.
Can we track PPE inventory and inspections?
Yes, PPE inventory, assignment, and inspection tracking is included. This area is not a strength of BIS but there is technology to support it.
Does it support rail safety compliance?
Yes, rail and transportation safety requirements are supported. Plus, with many of the largest training partners in Rail, we have a lot of advance features to support companies in the Rail business.
Does BIS support companies in the Transportation Industry?
Yes, BIS has some of the largest transportation companies in Canada actively using their system for many years and we are one of their top trusted partners.
Can we manage lockout/tagout (LOTO) procedures?
Yes, LOTO procedures and permits can be digitized and tracked. Plus there is tracking and training that is specifically designed for Lockout Tagout.
Does it include emergency response documentation storage?
BIS can store all your emergency response documents. Provide on-demand access to all workers, collect and track signoffs from each person and identify any gaps.
Does it support fall protection compliance tracking?
Yes, fall protection equipment and compliance can be tracked.
Can we manage confined space entry permits?
Yes, site-specific permits for hot work and confined space are managed digitally.
Does the software comply with Alberta OHS, WorkSafeBC, and other provincial regulations?
Currently government in Canada does not formally publish standards for safety software and there is no approval process or certification for any safety vendors. BIS Safety Software does support specific occupational health and safety outcomes like worker training and competency tracking, as well as keeping all records of inspections, incidents and corrective actions and helping store distribute all assessments, safety work procedures and emergency plans.
Can it help us maintain COR (Certificate of Recognition) certification?
BIS Safety Software helps companies meet and maintain their COR certification by centralizing training, documentation, inspections, and corrective actions.
Does it support compliance with ISO 45001 or CSA Z1000?
Yes, the BIS Safety Software application supports organizations achieve and maintain their ISO 45001 and CSA Z1000 compliance with a vast amount of built-in tools for audits, policies, and training
Can it automatically update when safety laws change in Canada?
While BIS doesn’t automatically update laws, it allows admins to update content to align with legislative changes.
Does it generate audit-ready reports for government inspections?
Yes, it generates audit-ready, time-stamped reports aligned with regulatory requirements.
Can we track compliance with federal (Canada Labour Code) and provincial regulations?
Yes, you can track both federal and provincial compliance requirements across your organization.
Does it include pre-built Canadian safety templates (e.g., FLHAs, hazard assessments)?
Yes, it includes hundreds of pre-built Canadian safety templates such as FLHAs and hazard assessments and it allows you to customize the templates including the workflows to your business needs.
Can we document due diligence for legal defense if needed?
Yes, BIS documents due diligence with time-stamped records, digital signatures, and version-controlled workflows.
Does it track contractor compliance with Canadian safety standards?
Yes, it tracks contractor compliance with Canadian safety standards including certifications and insurance.
Can it manage site-specific permits (e.g., hot work, confined space)?
Yes, it manages site-specific permits like hot work and confined space through digital forms and approval workflows.
Do you offer a free trial of the system?
Yes! We do offer a free trial of the software. Request a demo and one of our dedicated customer care team members will help you get a trial account set up.
What is the pricing for the software features?
Pricing varies based on the number of active users and which system features are active on your portal. For a fully comprehensive estimate, reach out to one of our customer care team members. We are always happy to provide detailed estimates!
Do I sign a contract if I want to use BIS Safety Software?
Yes, when you sign on as a client of BIS, we’ll send a contract outlining the pricing quoted for you and all other relevant terms and conditions. However, you are free to cancel at any time unless you have purchased one of the course subscription packages , in which case it is a 1-year term.
What software solutions do you offer?
The BIS Safety Software has six learning and compliance software modules, including:
- Learning Management System
- Training Record Management
- Digital Forms
- Digital Folders
- Asset/Equipment Management, and
- Classroom Calendar
Any of these can be used to suit your company’s needs. Contact our customer care team to find which solution is best for you!
How do I join your network as a reseller and sell online courses through my website?
Our Network Partner program is available to companies that provide safety training or training consulting services. Our team will create a custom-branded portal with a link to your store that your clients can access directly from your website. You earn a commission on every course sold through your store. Contact the customer care team to find out more details or request to sign on as a Reseller today.
Can there be discounts for bulk purchases?
Some courses will have an automatic bulk order discount that will be applied during the checkout process. If you’re purchasing courses for many users, it’s best to setup a corporate account. Discounts may be applied based on volume. Contact us and we’ll happily discuss your options.
Do I have to sign up for all of the software modules, or can I choose only the ones I need and just pay for those?
You are free to pick and choose the best software options that suit your needs. If you only need the Learning Management System then that is the only module you pay for, or if you need access to Training Record Management and Digital Forms then we can activate those. You only pay for the ones you activate, so select them all or choose any combination that works best for your company. The choice is yours!
Contact us to learn more.
Do I get training courses included with the use of the software?
Training courses are not automatically included with the use of the software. However, there are course subscriptions that can be added to monthly software fees for one low cost, saving you thousands in training over the year. Our most popular course subscription package is the Safety Essentials subscription.
Do I have to create an account to purchase a training course?
Yes, to purchase a course you must create an account in BIS Safety Software. Creating an account is quick and easy. If you have any questions, please reach out to our live support team via email at help@bistrainer.com or phone at 1-866-410-1660.
What is my login information?
Your login information consists of a username and password. A username is generated by the software when an account is created. Your password is set up when you create your account.
If you do not remember your username, enter the email used to create the account. If that email is not working, it is possible a different email was used.
At any time you can click “Forgot Password” and you will receive an email with instructions on how to create a new password. If this is not received, check your junk and spam email folders just in case it was sent there.
When in doubt, feel free to give our support team a call 1-866-416-1660 or an email. They would be happy to help!
Where can I find the receipt from a course purchase?
To access your receipt, log into your account, go to your Purchases tab, and you will see “Receipt” on the right side of each purchase.
You are always welcome to reach out to our support team at 1-866-416-1660 or help@bistrainer.ca
Does BIS include pre-built Canadian safety templates (e.g., FLHAs, hazard assessments)?
Yes, there are hundreds of templates in the template library that clients can select from to create pre-built inspections.
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