BIS Safety Software
Sales Training Program – PMSA
PMSA Relationship Selling Online Course The Sales Training Program - PMSA is a comprehensive online course designed for sales professionals. It imparts knowledge on key aspects of successful selling: Preparedness, Making the sale, Saving the sale, and After the sale (PMSA). Completion of this course equips you with the ability to apply robust selling philosophies and uphold customer service standards in any sales scenario.
The Sales Training Program – PMSA is meticulously designed to provide sales professionals with insights into four crucial elements of successful selling: Preparedness, Making the sale, Saving the sale, and After the sale (PMSA). Upon completion of this course, you would be equipped to implement robust sales philosophies and uphold exceptional customer service standards in any sales context.
The following topics are covered in the PSMA Relationship Selling online course:
Sales Philosophy
- Four elements of success
- The science of selling and the art that only you can provide
- Your most valuable commodity in selling
- The real goal of a sales presentation
Customer Service Standards
- 13 ways to ensure exceptional customer service
- Exchange in abundance
- How to set yourself apart from others
Preparedness
- Mentally, physically, and emotionally
- Setting goals
- Your most important statistic
- How to build your career
- The 13 keys to communication
Making the Sale – The Circle of the Sale
- Prospecting Clientele
- Initial contact
- Establishing trust in you and the company
- Telephone Techniques
- Building a person to person relationship
- How to eliminate the fear people have of you
- Selling Yourself and the store
Needs Assessment
- What questions to ask, when and how
- How to insure that your customers hear you
- The seven key questions
- The myth known as qualifying
- Insuring that your prospects trust you
Demonstration
- Creating value in your products
- Features, benefits, and more
- Getting your prospects involved
- Hearing "I’ll take it" more often
Closing the Sale
- Adding-on – How, when, what
- Buying signs – How to recognize them
- Earning the right to close
- Seven magic closing techniques
Saving the Sale
- Objections
- Uncovering the true objection
- How to handle the objection
- Is it price or is it value?
References – How and when to use
- Turning over the sale
- Why, who, when, and how
After the Sale
- Solidifying the sale
- Building your client/referral base
- Your future/what happens after sale
Conclusion
- It is up to you
- Knowledge is power, if you use it
- Work for success, not money
Approximately 5 hours
The Sales Training Program – PMSA starts with an aptitude test to assess your existing knowledge. This is followed by four course modules that contain review questions. A proficiency test at the end of this course is aimed at reinforcing the learned material. A minimum score of 70% is needed to earn a certificate of completion.
Upon successful completion of the Sales Training Program – PMSA online course, a certificate of completion will be available for download and printing.
Course Details
Course Length
This course will take roughly 240 minutes
Passing Mark
To pass this training course, you need to score 70% or higher on the quiz
Certificate
Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print
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