BIS Safety Software Canada

BIS Safety Software

Sales Management Program – PSMC

The Professional Sales Management Course (PSMC): Train the Trainer Online Course is crafted with store proprietors, sales executives, and sales training personnel in mind. This course presents critical tools that can elevate a merely surviving store to a flourishing one.

Sales Management Program – PSMC

COURSE OVERVIEW

Our Sales Management Program – PSMC course offers insights into how accomplished sales leaders can boost store traffic, enhance productivity, increase sales, and drive profits. Upon completion of this course, you will have acquired the skills needed to effectively hire, train, and motivate your team; implement robust selling and customer service standards to ensure optimum quality and consistency; and utilize coaching, accountability, competitions, and sales meetings to nurture your team and surpass your targets.

COURSE TOPICS

The following topics are covered in the Sales Management Program – PSMC: Train the Trainer online course.

Sales Management Philosophy

  • Salespeople profiles
  • Your responsibilities as a sales manager
  • The use of knowledge is power

The Sixteen Principles of Successful Sales Management

  • What to do and what not to do
  • Definition of a successful staff

Hiring

  • Recruiting and finding applicants
  • Interviewing, checking references
  • Making the decision, hiring dont’s

Training

  • Four distinct areas you must provide training
  • The keys to effective training

Standards

  • Sales standards
  • Customer service standards
  • Standards are not negotiable

Sales Goals

  • How to set goals
  • Talking the numbers
  • What numbers to set goals for
  • Adjusting goals
  • Target and goal planners
  • Goals are the name of the game

Accountability

  • What numbers should you track
  • Total sales are the result of actions
  • CRA (Closing Ratio Average)
  • The primary numbers
  • React/not wallpaper
  • Store and individual productivity reports
  • Implementation checklist

Coaching

  • When, what, why, and how to coach
  • Weekly meeting log
  • Owner/store supervisor checklist

Motivation

  • How to motivate your staff
  • What un-motivates people

Steps to Termination

  • Protecting your people and company
  • Do’s and don’ts
  • Demotion as an option
  • Progressive steps
  • Documentation

Sales Contests

  • How and when to a run contest
  • Run contests to increase a statistic
  • The best contests – everyone wins

Sales Meetings

  • When and why to hold a meeting
  • Meeting topics

ONLINE COURSE DURATION

Estimated duration is 5 hours.

PASS MARK

The course commences with an aptitude test to assess current knowledge. Four course modules follow, each containing review questions. A competency test at the end of the course is designed to reinforce the information presented. You need to score a minimum of 70% to be awarded a certificate of completion.

CERTIFICATE OF COMPLETION

Upon successful completion of the course, you will have the ability to download and print a certificate of completion.

Course Details

Course Length

This course will take roughly 240 minutes

Passing Mark

To pass this training course, you need to score 70% or higher on the quiz

Certificate

Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print

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