BIS Safety Software
Sales Management Program – PSMC
The Professional Sales Management Course (PSMC): Train the Trainer Online Course is crafted with store proprietors, sales executives, and sales training personnel in mind. This course presents critical tools that can elevate a merely surviving store to a flourishing one.
Our Sales Management Program - PSMC course offers insights into how accomplished sales leaders can boost store traffic, enhance productivity, increase sales, and drive profits. Upon completion of this course, you will have acquired the skills needed to effectively hire, train, and motivate your team; implement robust selling and customer service standards to ensure optimum quality and consistency; and utilize coaching, accountability, competitions, and sales meetings to nurture your team and surpass your targets.
The following topics are covered in the Sales Management Program - PSMC: Train the Trainer online course.
Sales Management Philosophy
- Salespeople profiles
- Your responsibilities as a sales manager
- The use of knowledge is power
The Sixteen Principles of Successful Sales Management
- What to do and what not to do
- Definition of a successful staff
Hiring
- Recruiting and finding applicants
- Interviewing, checking references
- Making the decision, hiring dont's
Training
- Four distinct areas you must provide training
- The keys to effective training
Standards
- Sales standards
- Customer service standards
- Standards are not negotiable
Sales Goals
- How to set goals
- Talking the numbers
- What numbers to set goals for
- Adjusting goals
- Target and goal planners
- Goals are the name of the game
Accountability
- What numbers should you track
- Total sales are the result of actions
- CRA (Closing Ratio Average)
- The primary numbers
- React/not wallpaper
- Store and individual productivity reports
- Implementation checklist
Coaching
- When, what, why, and how to coach
- Weekly meeting log
- Owner/store supervisor checklist
Motivation
- How to motivate your staff
- What un-motivates people
Steps to Termination
- Protecting your people and company
- Do's and don'ts
- Demotion as an option
- Progressive steps
- Documentation
Sales Contests
- How and when to a run contest
- Run contests to increase a statistic
- The best contests - everyone wins
Sales Meetings
- When and why to hold a meeting
- Meeting topics
Estimated duration is 5 hours.
The course commences with an aptitude test to assess current knowledge. Four course modules follow, each containing review questions. A competency test at the end of the course is designed to reinforce the information presented. You need to score a minimum of 70% to be awarded a certificate of completion.
Upon successful completion of the course, you will have the ability to download and print a certificate of completion.
Course Details
Course Length
This course will take roughly 240 minutes
Passing Mark
To pass this training course, you need to score 70% or higher on the quiz
Certificate
Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print
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