OEF 1004 Workshop - Customers — BIS Safety Software Canada

ACCELERATE YOUR CAREER

For a management professional, understanding the top 9 Customers' management strategies that are a hallmark of successful organizations is a must. This knowledge will empower management to effectively collaborate with the executive suite to elevate the performance of the organization.

As part of the OEF 1004 Workshop, participants will gain insights into the role of the Customers' area within the operational framework, focus on the deployment of 9 best practices in customer management, conduct a self-evaluation of their organization to pinpoint strengths and areas needing improvement, and develop a plan to bridge identified gaps.

Are you aware that organizations that adopt the top management strategies characteristic of successful businesses achieve remarkable outcomes? These encompass: effective governance, confidence in leadership, enhanced planning, customer satisfaction, employee involvement, ongoing improvement of work processes, robust supplier and partner relationships, optimal use of resources, a balanced measurement system, and better financial results.

Research data: www.oes-learning.ca

Interview with a CFO: https://youtu.be/FyJY6lhFUkU

COURSE TOPICS

The following topics are covered in the OEF 1004 Workshop:

Framework of Organizational Excellence
Best Practices for Customer Management
Self-Evaluation
Development of Improvement Plan

ONLINE COURSE DURATION

The course runs for approximately 3.5 hours

PASS MARK

There is no formal examination in this workshop. Instead, there is a quiz intended to provide an engaging review of key learning points. The quiz requires a one-word answer and the correct answers are provided for you to verify your responses. Best of luck!

CERTIFICATE OF COMPLETION

Upon completion of this workshop, a Certificate of Completion is provided. This Certificate serves as proof of course completion and can be utilized for ongoing professional development or the certification process.