BIS Safety Software
Conflict Resolution Series
Workplace conflicts come with a hefty price tag – they cost businesses up to $359 billion in lost productivity and consume about 42% of managers’ time. However, the good news is that unresolved conflict is the most significant cost in many organizations that can be reduced.
Workplace conflicts cost businesses a staggering $359 billion in lost productivity, and take up almost 42% of a manager's time. The Conflict Resolution Series is here to help your team tackle these issues before they escalate, reducing the most significant reducible cost in many organizations.
With our Conflict Resolution Series, your team will learn how to prevent potential conflicts from becoming actual ones, and they'll enjoy the process. Who would have thought conflict resolution could be enjoyable? We did.
Upon completion of the Conflict Resolution Series, participants will be able to:
- Communicate issues, worries, and ideas effectively and successfully.
- Formulate successful strategies to address the issues and worries of others.
- Establish an environment in which all disagreements are likely to be resolved satisfactorily for all parties involved.
The Conflict Resolution Series includes the following topics:
- The Loudest Person Wins!
- Here's a Few Things You Probably Shouldn't Say
- The Power of the Angry Silence
- The Closer You Get, The Less People Like You!
- There's No Such Thing A Personal Space!
- How Not To Deal With Other People's Problems
- What Did You Say?
- Don't Try To Understand People
- You Are Never Wrong
- Conflict Resolution: 3 Scenarios, One Resolution
Estimated time of completion: 45 minutes
To reinforce the concepts covered, testing is incorporated in this online Conflict Resolution Series. A score of 80% is required to earn a certificate of completion. If the passing score is not achieved, participants can retake the course up to three additional times.
After successful completion of the Conflict Resolution Series, a certificate of completion will be available for download and print.
Course Details
Course Length
This course will take roughly 45 minutes
Passing Mark
To pass this training course, you need to score 80% or higher on the quiz
Certificate
Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print
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