BIS Safety Software
How to Effectively Negotiate Return to Work / Modified Duties (WCB)’,
If an employee has sustained an injury and you have to propose modified duties, the process can seem daunting. This course will guide you on initiating the conversation and providing the information you will need. The focus of this course is on facilitating productive conversations with an employee regarding modified duties and their return to work following a workplace (WCB) incident. Real-life examples will be used to illustrate the process, and by the end of the course, you will be equipped with the knowledge of what to say and what to avoid during the return to work/modified work process.',
In the aftermath of a workplace injury, safety professionals and those tasked with assisting the worker in their return to work often find themselves asking: what is the next step? How do I proceed?
In this course, we will cover the basics of modified duties and return to work, then dive into the specifics of how to conduct the conversation and address potential issues during the return to work / modified work process.
Upon completion, you will be able to:
• Identify potential problems in advance
• Respond promptly and appropriately to common and unique issues encountered during modified work
• Collaborate with your team, the employee, and WCB in managing the modified worker
• Understand how to avoid common errors when dealing with a worker
• Aid in the worker's full duty return
Effective negotiation of modified work can foster a culture of involvement and cooperation within your organization. This course, 'How to Effectively Negotiate Return to Work / Modified Duties (WCB)', will guide you on how to achieve this.
Some of the topics covered in this course:
• What are modified duties
• The legislation and policies governing modified duties
• The elements & milestones of a modified work program
• A discussion around documents you should have/use in your company as it relates to return to work
• How to identify restrictions in different scenarios
• Identifying and understanding suitable modified
• How to offer modified duties and deal with resistance
• Managing the worker on modified duties: scheduling, payment, discipline
• How to deal with common and uncommon events while a worker is on modified duties
• How to return a worker back to normal duties
Your Outcome
By the end of this course, you will be capable of having genuine discussions with an injured worker about modified duties. You will have a better understanding of how to handle difficult situations and when to involve various stakeholders to minimize issues. You will be able to foresee events before they occur and avoid common mistakes that often cost an organization.
Related Courses
- Strategic Management of WCB Claims to Prevent Lost Time
- Managing A Worker with Modified Duties
- Post-Incident Worker & Witnesses Interview Techniques (WCB)
Instructor Bio
Anthony Butkovic is the President of WCBconsulting.ca, a firm that specializes in training professionals from various fields and professions in managing and appealing WCB claims.
His firm has saved employers millions in WCB premiums over the past decade and aided in securing hundreds of millions more in successful construction bids.
He has personally been involved in the successful negotiation of modified work for over 1,000 injured workers across North America.
Approximately 90 minutes
Pass mark 80%
Course Details
Course Length
This course will take roughly 90 minutes
Passing Mark
To pass this training course, you need to score 80% or higher on the quiz
Certificate
Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print
Additional Training Courses
Environmental Awareness (Bundle)
This 3-part series aims to equip you with the necessary knowledge and skills to work in a manner that respects the environment and adheres...
Steel Erection – Construction
This course imparts vital safety practices for workers involved in steel erection projects.
Prevención y Respuesta a Incendios
Este programa de estudio ofrece una comprensión fundamental de los fuegos, los métodos para prevenirlos y las técnicas adecuadas para responder a los incendios...
