Sales Training Program - PMSA — BIS Safety Software Canada

COURSE OVERVIEW

The Sales Training Program - PMSA is meticulously designed to provide sales professionals with insights into four crucial elements of successful selling: Preparedness, Making the sale, Saving the sale, and After the sale (PMSA). Upon completion of this course, you would be equipped to implement robust sales philosophies and uphold exceptional customer service standards in any sales context.

COURSE TOPICS

The following topics are covered in the PSMA Relationship Selling online course:

Sales Philosophy

Four elements of success
The science of selling and the art that only you can provide
Your most valuable commodity in selling
The real goal of a sales presentation

Customer Service Standards

13 ways to ensure exceptional customer service
Exchange in abundance
How to set yourself apart from others

Preparedness

Mentally, physically, and emotionally
Setting goals
Your most important statistic
How to build your career
The 13 keys to communication

Making the Sale - The Circle of the Sale

Prospecting Clientele
Initial contact
Establishing trust in you and the company
Telephone Techniques
Building a person to person relationship
How to eliminate the fear people have of you
Selling Yourself and the store

Needs Assessment

What questions to ask, when and how
How to insure that your customers hear you
The seven key questions
The myth known as qualifying
Insuring that your prospects trust you

Demonstration

Creating value in your products
Features, benefits, and more
Getting your prospects involved
Hearing "I'll take it" more often

Closing the Sale

Adding-on - How, when, what
Buying signs - How to recognize them
Earning the right to close
Seven magic closing techniques

Saving the Sale

Objections
Uncovering the true objection
How to handle the objection
Is it price or is it value?

References - How and when to use

Turning over the sale
Why, who, when, and how

After the Sale

Solidifying the sale
Building your client/referral base
Your future/what happens after sale

Conclusion

It is up to you
Knowledge is power, if you use it
Work for success, not money

ONLINE COURSE DURATION

Approximately 5 hours

PASS MARK

The Sales Training Program - PMSA starts with an aptitude test to assess your existing knowledge. This is followed by four course modules that contain review questions. A proficiency test at the end of this course is aimed at reinforcing the learned material. A minimum score of 70% is needed to earn a certificate of completion.

CERTIFICATE OF COMPLETION

Upon successful completion of the Sales Training Program - PMSA online course, a certificate of completion will be available for download and printing.