BIS Safety Software
OEF 1004 Workshop – Customers
It's crucial for any managerial individual to be well-versed in the top 9 Customers' management strategies that are intrinsic to high-performing businesses. Gaining insights into these strategies will enable management to interact and collaborate with the executive team to enhance organizational performance.
For a management professional, understanding the top 9 Customers' management strategies that are a hallmark of successful organizations is a must. This knowledge will empower management to effectively collaborate with the executive suite to elevate the performance of the organization.
As part of the OEF 1004 Workshop, participants will gain insights into the role of the Customers' area within the operational framework, focus on the deployment of 9 best practices in customer management, conduct a self-evaluation of their organization to pinpoint strengths and areas needing improvement, and develop a plan to bridge identified gaps.
Are you aware that organizations that adopt the top management strategies characteristic of successful businesses achieve remarkable outcomes? These encompass: effective governance, confidence in leadership, enhanced planning, customer satisfaction, employee involvement, ongoing improvement of work processes, robust supplier and partner relationships, optimal use of resources, a balanced measurement system, and better financial results.
Research data: www.oes-learning.ca
Interview with a CFO: https://youtu.be/FyJY6lhFUkU
The following topics are covered in the OEF 1004 Workshop:
- Framework of Organizational Excellence
- Best Practices for Customer Management
- Self-Evaluation
- Development of Improvement Plan
The course runs for approximately 3.5 hours
There is no formal examination in this workshop. Instead, there is a quiz intended to provide an engaging review of key learning points. The quiz requires a one-word answer and the correct answers are provided for you to verify your responses. Best of luck!
Upon completion of this workshop, a Certificate of Completion is provided. This Certificate serves as proof of course completion and can be utilized for ongoing professional development or the certification process.
Course Details
Course Length
This course will take roughly 210 minutes
Passing Mark
To pass this training course, you need to score 100% or higher on the quiz
Certificate
Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print
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