BIS Safety Software Canada

BIS Safety Software

Verbal Judo Essentials

Delve into the realm of verbal de-escalation with this 60-minute course. Immerse yourself in the effective techniques and strategies curated by Dr. George J. Thompson, the mind behind Verbal Judo. This course is a requisite for those who wish to reduce confrontation in the workplace, community, or household.

Verbal Judo Essentials

COURSE OVERVIEW

Delve into the realm of verbal de-escalation with this 60-minute course. Immerse yourself in the effective techniques and strategies curated by Dr. George J. Thompson, the mind behind Verbal Judo. This Verbal Judo Essentials course is a requisite for those who wish to reduce confrontation in the workplace, community, or household.

COURSE TOPICS

Course topics:

  • Mission statement
  • De-escalation defined
  • Goals of the course
  • Traits of a professional
  • The goal of professionalism
  • The Five Universal Truths
  • First Street Truth
  • Second Street Truth
  • How to handle verbal abuse=the most prevalent form of abuse
  • Natural language
  • Studied response
  • Deflectors
  • Reasons to use deflectors
  • Our identity is to be a Contact Professional
  • Third street truth
  • Tone of voice = attitude
  • Five Step Intervention Model
  • Correlation of Five Step Intervention Model and the Five Universal Truths
  • Summary- Respect, Deflect and Resolve

ONLINE COURSE DURATION

Estimated time for completion: 60 minutes

PASS MARK

A minimum score of 80% is required to pass this Verbal Judo Essentials course, with three attempts allocated for the assessment.

CERTIFICATE OF COMPLETION

Upon successful completion of Verbal Judo Essentials, a certificate will be made available for download and printing.

Course Details

Course Length

This course will take roughly 60 minutes

Passing Mark

To pass this training course, you need to score 80% or higher on the quiz

Certificate

Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print

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