BIS Safety Software
Verbal Judo Essentials
Delve into the realm of verbal de-escalation with this 60-minute course. Immerse yourself in the effective techniques and strategies curated by Dr. George J. Thompson, the mind behind Verbal Judo. This course is a requisite for those who wish to reduce confrontation in the workplace, community, or household.
Delve into the realm of verbal de-escalation with this 60-minute course. Immerse yourself in the effective techniques and strategies curated by Dr. George J. Thompson, the mind behind Verbal Judo. This Verbal Judo Essentials course is a requisite for those who wish to reduce confrontation in the workplace, community, or household.
Course topics:
- Mission statement
- De-escalation defined
- Goals of the course
- Traits of a professional
- The goal of professionalism
- The Five Universal Truths
- First Street Truth
- Second Street Truth
- How to handle verbal abuse=the most prevalent form of abuse
- Natural language
- Studied response
- Deflectors
- Reasons to use deflectors
- Our identity is to be a Contact Professional
- Third street truth
- Tone of voice = attitude
- Five Step Intervention Model
- Correlation of Five Step Intervention Model and the Five Universal Truths
- Summary- Respect, Deflect and Resolve
Estimated time for completion: 60 minutes
A minimum score of 80% is required to pass this Verbal Judo Essentials course, with three attempts allocated for the assessment.
Upon successful completion of Verbal Judo Essentials, a certificate will be made available for download and printing.
Course Details
Course Length
This course will take roughly 60 minutes
Passing Mark
To pass this training course, you need to score 80% or higher on the quiz
Certificate
Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print
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