Providing Constructive Feedback

COURSE OVERVIEW

Helping someone to improve their performance or learn from a mistake is a sensitive task. Of course, you could be brutally honest and tell them, "You're not doing this right, try improving!" Surprisingly, this approach rarely proves effective.

Fortunately, with the 'Providing Constructive Feedback' course, you get an approach that works. This video-led training program covers every aspect – from delivering feedback that people will genuinely take on board, identifying the right issues to focus on, to involving everyone in the solution-finding process for the issues at hand.

You will also see numerous examples of ineffective feedback. It's always good to know what behaviors to avoid, and it can be quite entertaining – especially when it's not directed at you. Learning how to improve doesn't mean you can't have a good laugh, leaving your coworkers wondering what's up.

So, gear up for an exciting journey with 'Providing Constructive Feedback'. Another training course from The Jeff Havens Company, where we offer serious solutions with a touch of humor.

COURSE TOPICS

How to strike a balance between positive reinforcement and constructive feedback
Focusing on the conditions that need to be corrected, instead of focusing on the person receiving the feedback
Strategies for including the recipient of constructive criticism in the problem-solving process

ONLINE COURSE DURATION

Approximately -25- minutes

PASS MARK

Pass mark 80%

CERTIFICATE OF COMPLETION

Certificate of completion.

COURSE PREVIEW