Confiance plutôt que politique : intelligence émotionnelle et création d'équipes plus sûres avec Joan McMillan

Psychological safety is widely discussed across the safety industry today. But can it truly be created through policies and systems alone?

In this episode of Pleins feux sur la sécurité, Joan McMillan explores the human dynamics behind safety culture. With more than two decades of experience in health and safety, along with a background in sport and developmental psychology, Joan challenges the belief that standards and procedures automatically generate psychological safety.

We discuss:

• How fear subtly shapes behavior and weakens workplace culture
• Why emotional intelligence directly impacts leadership credibility
• What defensiveness, blame, and judgment reveal about deeper cultural gaps
• How self-awareness becomes the foundation for stronger, more resilient teams
• What trust and authentic connection look like in day-to-day operations

This conversation shifts the focus from compliance frameworks to the behaviors and leadership patterns that influence performance and safety outcomes.

If you lead people, influence culture, or carry responsibility for safety, this episode invites you to reconsider what actually builds psychological safety in practice.