BIS Safety Software

Conflict Resolution Series

Workplace conflicts come with a hefty price tag – they cost businesses up to $359 billion in lost productivity and consume about 42% of managers’ time. However, the good news is that unresolved conflict is the most significant cost in many organizations that can be reduced.

APERÇU DU COURS

Workplace conflicts cost businesses a staggering $359 billion in lost productivity, and take up almost 42% of a manager’s time. The Conflict Resolution Series is here to help your team tackle these issues before they escalate, reducing the most significant reducible cost in many organizations.

With our Conflict Resolution Series, your team will learn how to prevent potential conflicts from becoming actual ones, and they’ll enjoy the process. Who would have thought conflict resolution could be enjoyable? We did.

SUJETS DU COURS

Upon completion of the Conflict Resolution Series, participants will be able to:

Communicate issues, worries, and ideas effectively and successfully.
Formulate successful strategies to address the issues and worries of others.
Establish an environment in which all disagreements are likely to be resolved satisfactorily for all parties involved.

The Conflict Resolution Series includes the following topics:

The Loudest Person Wins!
Here’s a Few Things You Probably Shouldn’t Say
The Power of the Angry Silence
The Closer You Get, The Less People Like You!
There’s No Such Thing A Personal Space!
How Not To Deal With Other People’s Problems
What Did You Say?
Don’t Try To Understand People
You Are Never Wrong
Conflict Resolution: 3 Scenarios, One Resolution

DURÉE DU COURS EN LIGNE

Estimated time of completion: 45 minutes

Note de passage

To reinforce the concepts covered, testing is incorporated in this online Conflict Resolution Series. A score of 80% is required to earn a certificate of completion. If the passing score is not achieved, participants can retake the course up to three additional times.

CERTIFICAT DE RÉALISATION

After successful completion of the Conflict Resolution Series, a certificate of completion will be available for download and print.

APERÇU DU COURS