BIS Safety Software

Email and Text Etiquette

This course delves into the pros and cons of incorporating email and text messages in a professional environment, and provides guidance on when to avoid using such mediums. It offers etiquette training, showcases examples of effective electronic business correspondence and demonstrates how to put these skills into practice in a professional context

This course delves into the pros and cons of incorporating email and text messages in a professional environment, and provides guidance on when to avoid using such mediums. It not only offers etiquette training and showcases examples of effective electronic business correspondence, but also demonstrates how to put these skills into practice in a professional context, particularly focusing on “Email and Text Etiquette”.

By the end of this course, you should be capable of:

• Recognizing email as a dependable mode of written communication used universally in the business sector. Understand the appropriate usage of email, master the etiquette, and maintain unwavering professionalism.
• Comprehending that text messaging is faster than email as it occurs in real-time. Recognize the ideal scenarios to use text messages in business, learn the proper etiquette, and maintain consistent professionalism.
• Understanding that while email and texting simplify workplace communication, they can also exacerbate a problematic situation. Recognize that despite the convenience of electronic dialogues, certain circumstances necessitate face-to-face discussions or at the very least, a phone call, thus applying the principles of “Email and Text Etiquette”.

• Email Etiquette
• Text Messaging Etiquette
• When Emails and Text Messages are NOT Appropriate

Environ 30 minutes

Les évaluations proposées tout au long de cette formation en ligne ont pour but de consolider les connaissances acquises. Il est nécessaire d'obtenir une note de 80% pour recevoir une attestation de fin de formation. Les participants ont la possibilité de suivre à nouveau la formation deux fois s'ils n'atteignent pas la note minimale requise.

Une fois ce cours en ligne terminé avec succès, un certificat de réussite sera disponible en téléchargement et pour impression.

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