BIS Safety Software

Verbal Judo Essentials

Delve into the realm of verbal de-escalation with this 60-minute course. Immerse yourself in the effective techniques and strategies curated by Dr. George J. Thompson, the mind behind Verbal Judo. This course is a requisite for those who wish to reduce confrontation in the workplace, community, or household.

Verbal Judo Essentials

APERÇU DU COURS

Delve into the realm of verbal de-escalation with this 60-minute course. Immerse yourself in the effective techniques and strategies curated by Dr. George J. Thompson, the mind behind Verbal Judo. This Verbal Judo Essentials course is a requisite for those who wish to reduce confrontation in the workplace, community, or household.

SUJETS DU COURS

Sujets de cours :

Mission statement
De-escalation defined
Goals of the course
Traits of a professional
The goal of professionalism
The Five Universal Truths
First Street Truth
Second Street Truth
How to handle verbal abuse=the most prevalent form of abuse
Natural language
Studied response
Deflectors
Reasons to use deflectors
Our identity is to be a Contact Professional
Third street truth
Tone of voice = attitude
Five Step Intervention Model
Correlation of Five Step Intervention Model and the Five Universal Truths
Summary- Respect, Deflect and Resolve

DURÉE DU COURS EN LIGNE

Estimated time for completion: 60 minutes

Note de passage

A minimum score of 80% is required to pass this Verbal Judo Essentials course, with three attempts allocated for the assessment.

CERTIFICAT DE RÉALISATION

Upon successful completion of Verbal Judo Essentials, a certificate will be made available for download and printing.

Détails du cours

Durée du cours

Ce cours durera environ 60 minutes

Note de passage

Pour réussir cette formation, vous devez obtenir 80% ou version supérieure au quiz

Certificat

À l'issue de la réussite de ce cours, un certificat à votre nom sera stocké sur votre profil et disponible à l'impression

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