{"id":61521,"date":"2026-01-28T00:21:09","date_gmt":"2026-01-28T07:21:09","guid":{"rendered":"https:\/\/bissafety.ca\/?p=61521"},"modified":"2026-07-14T02:30:53","modified_gmt":"2026-07-14T09:30:53","slug":"chris-cole-on-building-safety-programs","status":"publish","type":"post","link":"https:\/\/bissafety.ca\/fr\/chris-cole-on-building-safety-programs\/","title":{"rendered":"Chris Cole sur la cr\u00e9ation de programmes de s\u00e9curit\u00e9 \u00e9volutifs sans devenir des \u201c polices de la s\u00e9curit\u00e9 \u201d"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"61521\" class=\"elementor elementor-61521\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2588bf4 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no 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href=\"https:\/\/bissafety.ca\/fr\/?page_id=25\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Accueil<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bissafety.ca\/fr\/company-spotlights\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-double-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34zm192-34l-136-136c-9.4-9.4-24.6-9.4-33.9 0l-22.6 22.6c-9.4 9.4-9.4 24.6 0 33.9l96.4 96.4-96.4 96.4c-9.4 9.4-9.4 24.6 0 33.9l22.6 22.6c9.4 9.4 24.6 9.4 33.9 0l136-136c9.4-9.2 9.4-24.4 0-33.8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pr\u00e9sentations d'entreprises<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-double-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34zm192-34l-136-136c-9.4-9.4-24.6-9.4-33.9 0l-22.6 22.6c-9.4 9.4-9.4 24.6 0 33.9l96.4 96.4-96.4 96.4c-9.4 9.4-9.4 24.6 0 33.9l22.6 22.6c9.4 9.4 24.6 9.4 33.9 0l136-136c9.4-9.2 9.4-24.4 0-33.8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Chris Cole sur la cr\u00e9ation de programmes de s\u00e9curit\u00e9 \u00e9volutifs sans devenir des \u201c polices de la s\u00e9curit\u00e9 \u201d<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-154b72e elementor-widget elementor-widget-heading\" data-id=\"154b72e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Chris Cole sur la cr\u00e9ation de programmes de s\u00e9curit\u00e9 \u00e9volutifs sans devenir des \u201c polices de la s\u00e9curit\u00e9 \u201d<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d76af8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"9d76af8\" 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href=\"https:\/\/bissafety.ca\/fr\/author\/jcustodio\/\">\n\t\t\t\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-author\">\n\t\t\t\t\t\t\t<span class=\"hfe-post-info__item-prefix\">Par<\/span>\n\t\t\t\n\t\t\t\t\t\t\tJason Web Master\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b166bc e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"6b166bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b10134a elementor-share-buttons--shape-rounded elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" 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class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cdfd89 elementor-widget elementor-widget-spacer\" data-id=\"4cdfd89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d800c1a elementor-widget elementor-widget-image\" data-id=\"d800c1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"334\" src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/Spotlights_QuoteBanner_Chris-1024x427.webp\" class=\"attachment-large size-large wp-image-61549\" alt=\"Chris Cole during routine site oversight supporting safety and operational consistency\" srcset=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/Spotlights_QuoteBanner_Chris-1024x427.webp 1024w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/Spotlights_QuoteBanner_Chris-300x125.webp 300w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/Spotlights_QuoteBanner_Chris-768x320.webp 768w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/Spotlights_QuoteBanner_Chris.webp 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33c40f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"33c40f4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-05d0e64\" data-id=\"05d0e64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-677bdaa elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"677bdaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"https:\/\/www.linkedin.com\/in\/christopher-cole-ncso-snt-ii-cwb-1-5b878461\/\" target=\"_blank\" rel=\"noopener\">Chris Cole<\/a><\/strong> did not set out to build a career in safety. Like many people in the field, he stepped in because the work needed to be done, and no one else was there to do it.<\/p><p>He started as a site supervisor. Then safety landed on his desk too, because the site needed it. That accidental entry point became a pattern. Chris kept being handed complex, high-stakes responsibilities, and he kept building systems that held up in the real world.<\/p><p>Today, at <strong><a href=\"https:\/\/www.crosscountrycanada.ca\/\" target=\"_blank\" rel=\"noopener\">Cross Country Canada Supplies &amp; Rentals<\/a><\/strong>, he manages safety across a multi-branch operation spanning Canada and the U.S., while also carrying quality responsibilities and supporting multiple business units. His approach is practical, scalable, and grounded in one core belief:<\/p><h3 id='safety-works-best-when-people-are-not-afraid-to-talk'  class=\"green fw-600\" style=\"text-align: center;\"><em>\u201cSafety works best when people are not afraid to talk.\u201d<\/em><\/h3><h2 id='building-a-cor-safety-program-from-the-ground-up'  class=\"blog_h3\">Building a COR Safety Program from the Ground Up<\/h2><p>Chris describes his start simply. A company needed a safety person, so he stepped into the role. The results, however, were far from simple.<\/p><p>After stepping into the safety function, he helped the company achieve COR certification in about six months, while also expanding his responsibilities into safety management and quality assurance quality control.<\/p><p>Strong safety leaders often see safety and quality as part of the same system. Chris made that connection early. Quality failures can lead to safety incidents, and weak safety practices almost always surface in quality or maintenance issues.<\/p><h2 id='the-scale-problem-you-can-t-be-in-nine-places-at-once'  class=\"blog_h2\">The Scale Problem: You Can\u2019t Be in Nine Places at Once<\/h2><p>As the company grew, the old safety workflow started breaking down.<\/p><p>Field Level Hazard Assessments (FLHAs) were being mailed in from different provinces. Those meant delays, gaps, and a lack of visibility. Chris needed a way to confirm whether crews were actually doing the work: hazard assessments, pre-trip inspections, and preventative maintenance checks.<\/p><p>His turning point was shifting from \u201ccollecting paperwork\u201d to \u201cgetting visibility.\u201d<\/p><p>That\u2019s where digital workflows became a force multiplier, not because technology replaces leadership, but because it makes leadership possible at scale. If you cannot see the work, you cannot improve it.<\/p><h2 id='the-safety-philosophy-shift'  class=\"blog_h2\">The Safety Philosophy Shift<\/h2><p>Chris is blunt about a trap that many safety professionals fall into early:<\/p><p>Being \u201ctoo safe\u201d can turn you into the person everyone avoids.<\/p><p>He credits mentors and leadership influence for helping him shift away from blame and toward instruction. His view is that safety should function like coaching:<\/p><ul class=\"list-m-bottom\"><li>If someone is doing something unsafe, correct it.<\/li><li>If something goes wrong, find out why.<\/li><li>If you want people to report, remove fear.<\/li><\/ul><p>This approach is not just about being nice. It is operationally smart.<\/p><p>When people fear punishment, they hide near misses. When near misses disappear, serious incidents surprise you.<\/p><p>Chris put it plainly. Once you start getting people in trouble, their mouths close.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7329d elementor-widget elementor-widget-image\" data-id=\"bc7329d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"749\" src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD3.webp\" class=\"attachment-large size-large wp-image-61547\" alt=\"Chris Cole traveling between job sites while managing multi-location safety operations\" srcset=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD3.webp 936w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD3-300x281.webp 300w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD3-768x719.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40b5a29 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"40b5a29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id='the-core-method-root-cause-not-scapegoats'  class=\"blog_h2\">The Core Method: Root Cause, Not Scapegoats<\/h2><p>Chris repeatedly returns to root cause analysis as the backbone of effective safety.<\/p><p>A useful mental model here is the difference between proximate cause and system cause:<\/p><ul class=\"list-m-bottom\"><li><strong>Proximate cause:<\/strong> the visible action (no gloves, rushed step, missed check)<\/li><li><strong>System cause:<\/strong> the conditions that made that action likely (time pressure, understaffing, lack of training, unclear expectations, incentives)<\/li><\/ul><p>Chris\u2019s point is simple. If you only fix the visible action, the system stays unsafe.<\/p><p>He also notes something experienced safety leaders learn the hard way. Sometimes the causes sit at the top. Pressure, resourcing, timelines, and priorities shape frontline risk.<\/p><h2 id='the-complacency-problem-and-how-he-detects-it'  class=\"blog_h2\">The Complacency Problem and How He Detects It<\/h2><p>Chris describes complacency as one of the biggest recurring challenges.<\/p><p>When FLHAs start looking identical day after day, it\u2019s a signal that people are checking a box instead of thinking. Even if tasks are similar, variables always change:<\/p><ul class=\"list-m-bottom\"><li>Weather<\/li><li>Different equipment<\/li><li>New people in the area<\/li><li>Changing site conditions<\/li><li>Different loads, routes, or schedules<\/li><\/ul><p>His response was not punishment at first. It\u2019s coaching, fresh eyes, and rebuilding the habit of noticing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec0be42 elementor-widget elementor-widget-image\" data-id=\"ec0be42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"759\" src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD2-1024x971.webp\" class=\"attachment-large size-large wp-image-61546\" alt=\"Chris Cole discussing scalable safety program leadership in an indoor setting\" srcset=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD2-1024x971.webp 1024w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD2-300x285.webp 300w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD2-768x728.webp 768w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD2-1536x1457.webp 1536w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD2-scaled.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e186e40 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e186e40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id='gamification-that-actually-makes-sense'  class=\"blog_h2\">Gamification That Actually Makes Sense<\/h2><p>One of the most interesting systems Chris built is a reward structure tied to leading indicators:<\/p><ul class=\"list-m-bottom\"><li>Complete FLHAs and pre-trip inspections<\/li><li>Earn points<\/li><li>Redeem rewards in an online store<\/li><\/ul><p>The insight here is not that rewards motivate people. It is more specific. People engage more consistently when the reward feels personal and meaningful to them.<\/p><p>Chris didn\u2019t guess what the workers wanted, he asked them. Then he stocked rewards that matched real preferences, from tools to hockey tickets.<\/p><p>This approach works because it supports a basic truth in behavior change: people repeat what gets recognized.<\/p><h2 id='making-safety-meetings-not-terrible'  class=\"blog_h2\">Making Safety Meetings Not Terrible<\/h2><p>Chris also tackled another common failure point: safety meetings that workers mentally tune out.<\/p><p>He made them interactive:<\/p><ul class=\"list-m-bottom\"><li>Safety Jeopardy<\/li><li>Bingo with prizes<\/li><li>Food and informal competition<\/li><\/ul><p>There\u2019s a learning principle behind this, people retain more when they are actively participating rather than passively listening. Chris\u2019s approach turns a meeting into an experience, which increases attention and memory without needing to \u201clecture harder.\u201d<\/p><h2 id='a-real-example-proving-flhas-matter'  class=\"blog_h2\">A Real Example: Proving FLHAs Matter<\/h2><p>Chris shared a story about a worker who believed FLHAs were a waste of time.<\/p><p>So, Chris ran an experiment: stop doing FLHAs for a week (with safety oversight in place). That week produced multiple near-miss scenarios. The worker\u2019s conclusion was immediate: the process worked.<\/p><p>That\u2019s a strong persuasion tactic because it is evidence-based, not authority-based. It shows rather than tells.<\/p><h2 id='engineering-controls-eliminate-the-hazard-don-t-manage-it-forever'  class=\"blog_h2\">Engineering Controls: Eliminate the Hazard, Don\u2019t Manage It Forever<\/h2><p>Chris\u2019s examples consistently point to the hierarchy of controls, even if he doesn\u2019t label it that way.<\/p><p>One story: a truck backing incident damaged fencing and nearly hit a hydrant due to an unsecured load swing. His long-term fix was not \u201cremind people to be careful.\u201d<\/p><p>It was redesigning the yard, so trucks no longer needed to back out.<\/p><p>That is classic high-performance safety thinking:<\/p><p>If you can eliminate the hazard, you should.<br \/>If you cannot eliminate it, then control it.<br \/>If you rely only on attention and reminders, you are betting on perfect humans.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e5f910 elementor-widget elementor-widget-image\" data-id=\"3e5f910\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD1-768x1024.webp\" class=\"attachment-large size-large wp-image-61545\" alt=\"Chris Cole wearing a hard hat and high-visibility vest at an active industrial worksite\" srcset=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD1-768x1024.webp 768w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD1-225x300.webp 225w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD1-1152x1536.webp 1152w, https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/01\/CC-HD1-scaled.webp 1536w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a72b35 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7a72b35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id='face-to-face-coaching-for-new-safety-professionals'  class=\"blog_h2\">Face-to-Face Coaching for New Safety Professionals<\/h2><p>When asked how a new safety professional should handle resistance, Chris\u2019s advice was simple and sharp:<\/p><p>Start with a one-on-one conversation.<\/p><p>Sometimes the issue isn\u2019t attitude. It is training, confidence, or discomfort with technology. He gave an example of older workers feeling overwhelmed by tablets until someone sat with them for 15 to 20 minutes. After that, the same person often says, \u201cThis is actually easier.\u201d<\/p><p>Takeaway: remove friction before you assume defiance.<\/p><p>And when defiance is real, he\u2019s clear that there are steps, including formal discipline. But it is not the first move.<\/p><h2 id='tech-that-supports-safety-without-replacing-people'  class=\"blog_h2\">Tech That Supports Safety Without Replacing People<\/h2><p>Chris isn\u2019t chasing technology for hype. He\u2019s interested in tools that reduce risk without adding burden.<\/p><p>He described newer safety hard hats that can include optional GPS and emergency-access medical info. His interest is practical: if you manage hundreds of workers across multiple sites, the right data in an emergency can save critical time.<\/p><p>But he also draws a boundary: tech can support safety, but it cannot replace trust.<\/p><h2 id='why-chris-s-approach-works'  class=\"blog_h2\">Why Chris\u2019s Approach Works<\/h2><p>Chris\u2019s system is built around three principles that show up again in mature safety programs:<\/p><ul class=\"list-m-bottom\"><li><strong>Visibility beats paperwork.<\/strong> If you cannot see what\u2019s happening across sites, you cannot lead it.<\/li><li><strong>Reporting requires psychological safety.<\/strong> If workers fear punishment, your data becomes fiction.<\/li><li><strong>Elimination beats reminders.<\/strong> The best control is the one that removes the hazard entirely.<\/li><\/ul><p>The result is a safety program that scales, stays human, and doesn\u2019t rely on perfect behavior to prevent incidents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-99c2aae e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"99c2aae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;arrow&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 700 10\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M350,10L340,0h20L350,10z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-439f71f elementor-widget elementor-widget-heading\" data-id=\"439f71f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 id='related-articles'  class=\"elementor-heading-title elementor-size-default\">Articles connexes<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-402b0b3 wpr-item-styles-wrapper wpr-grid-columns-3 wpr-grid-columns--tablet_extra3 wpr-grid-columns--tablet2 wpr-grid-columns--mobile1 elementor-widget elementor-widget-wpr-grid\" data-id=\"402b0b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"wpr-grid elementor-clearfix\" data-settings=\"{&quot;layout&quot;:&quot;fitRows&quot;,&quot;stick_last_element_to_bottom&quot;:&quot;&quot;,&quot;columns_desktop&quot;:3,&quot;gutter_hr&quot;:15,&quot;gutter_hr_mobile&quot;:15,&quot;gutter_hr_mobile_extra&quot;:15,&quot;gutter_hr_tablet&quot;:15,&quot;gutter_hr_tablet_extra&quot;:15,&quot;gutter_hr_laptop&quot;:15,&quot;gutter_hr_widescreen&quot;:15,&quot;gutter_vr&quot;:15,&quot;gutter_vr_mobile&quot;:15,&quot;gutter_vr_mobile_extra&quot;:15,&quot;gutter_vr_tablet&quot;:15,&quot;gutter_vr_tablet_extra&quot;:15,&quot;gutter_vr_laptop&quot;:15,&quot;gutter_vr_widescreen&quot;:15,&quot;animation&quot;:&quot;default&quot;,&quot;animation_duration&quot;:0.3,&quot;animation_delay&quot;:0.1,&quot;deeplinking&quot;:&quot;&quot;,&quot;filters_linkable&quot;:&quot;no&quot;,&quot;filters_default_filter&quot;:&quot;&quot;,&quot;filters_count&quot;:&quot;&quot;,&quot;filters_hide_empty&quot;:&quot;no&quot;,&quot;filters_animation&quot;:&quot;default&quot;,&quot;filters_animation_duration&quot;:0.3,&quot;filters_animation_delay&quot;:0.1,&quot;pagination_type&quot;:&quot;load-more&quot;,&quot;pagination_max_pages&quot;:80,&quot;lightbox&quot;:{&quot;selector&quot;:&quot;.wpr-grid-image-wrap&quot;,&quot;iframeMaxWidth&quot;:&quot;60%&quot;,&quot;hash&quot;:false,&quot;autoplay&quot;:&quot;true&quot;,&quot;pause&quot;:5000,&quot;progressBar&quot;:&quot;true&quot;,&quot;counter&quot;:&quot;true&quot;,&quot;controls&quot;:&quot;true&quot;,&quot;getCaptionFromTitleOrAlt&quot;:&quot;true&quot;,&quot;thumbnail&quot;:&quot;&quot;,&quot;showThumbByDefault&quot;:&quot;&quot;,&quot;share&quot;:&quot;&quot;,&quot;zoom&quot;:&quot;true&quot;,&quot;fullScreen&quot;:&quot;true&quot;,&quot;download&quot;:&quot;true&quot;}}\" data-advanced-filters=\"no\"><article class=\"wpr-grid-item elementor-clearfix post-67420 post type-post status-publish format-standard has-post-thumbnail hentry category-spotlight-article tag-brian-sumbot tag-competency tag-nebosh tag-oil-and-gas tag-operational-excellence tag-risk-assessment tag-safety-management-systems tag-safety-training\"><div class=\"wpr-grid-item-inner\"><div class=\"wpr-grid-media-wrap wpr-effect-size-medium\" data-overlay-link=\"yes\"><div class=\"wpr-grid-image-wrap\" data-src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/10\/Corporate-Portrait-with-Geometric-Blue-Background.webp\" data-img-on-hover=\"\"  data-src-secondary=\"\"><img decoding=\"async\" data-no-lazy=\"1\" src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/10\/Corporate-Portrait-with-Geometric-Blue-Background.webp\" alt=\"Brian Sumot\" class=\"wpr-anim-timing-ease-default\"><\/div><div class=\"wpr-grid-media-hover wpr-animation-wrap\"><div class=\"wpr-grid-media-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\" data-url=\"https:\/\/bissafety.ca\/fr\/if-its-not-on-paper-it-didnt-happen\/\"><\/div><\/div><\/div><div class=\"wpr-grid-item-below-content elementor-clearfix\"><h6 id='if-it-s-not-on-paper-it-didn-t-happen'  class=\"wpr-grid-item-title elementor-repeater-item-38d97f5 wpr-grid-item-display-block wpr-grid-item-align-left wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div class=\"inner-block\"><a target=\"_self\" href=\"https:\/\/bissafety.ca\/fr\/if-its-not-on-paper-it-didnt-happen\/\">Si ce n\u2019est pas \u00e9crit, \u00e7a n\u2019a pas eu lieu<\/a><\/div><\/h6><div class=\"wpr-grid-item-date elementor-repeater-item-d9f2de0 wpr-grid-item-display-inline wpr-grid-item-align-left\"><div class=\"inner-block\"><span>octobre 19, 2026<span class=\"wpr-grid-extra-text-right\"><\/span><\/span><\/div><\/div><div class=\"wpr-grid-item-excerpt elementor-repeater-item-719f778 wpr-grid-item-display-block wpr-grid-item-align-left\"><div class=\"inner-block\"><p>Discover Brian\u2019s approach to workplace safety, from identifying hazards and documenting risks to building practical competence and learning from real-life...<\/p><\/div><\/div><div class=\"wpr-grid-item-read-more elementor-repeater-item-538421a wpr-grid-item-display-block wpr-grid-item-align-left\"><div class=\"inner-block\"><a target=\"_self\" href=\"https:\/\/bissafety.ca\/fr\/if-its-not-on-paper-it-didnt-happen\/\" class=\"wpr-button-effect wpr-button-none\"><span>En savoir plus<\/span><\/a><\/div><\/div><\/div><\/div><\/article><article class=\"wpr-grid-item elementor-clearfix post-66842 post type-post status-publish format-standard has-post-thumbnail hentry category-podcasts tag-bird-construction tag-construction-mental-health tag-employee-resource-groups tag-jason-ross tag-mens-mental-health tag-mental-health tag-mental-health-first-aid tag-psychological-safety tag-safety-culture\"><div class=\"wpr-grid-item-inner\"><div class=\"wpr-grid-media-wrap wpr-effect-size-medium\" data-overlay-link=\"yes\"><div class=\"wpr-grid-image-wrap\" data-src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/10\/Jason_Ross_episode.webp\" data-img-on-hover=\"\"  data-src-secondary=\"\"><img decoding=\"async\" data-no-lazy=\"1\" src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/10\/Jason_Ross_episode.webp\" alt=\"Jason Ross\" class=\"wpr-anim-timing-ease-default\"><\/div><div class=\"wpr-grid-media-hover wpr-animation-wrap\"><div class=\"wpr-grid-media-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\" data-url=\"https:\/\/bissafety.ca\/fr\/its-okay-to-not-be-okay-bird-constructions-jason-ross-on-mens-mental-health-in-the-trades\/\"><\/div><\/div><\/div><div class=\"wpr-grid-item-below-content elementor-clearfix\"><h6 id='it-s-okay-to-not-be-okay-bird-construction-s-jason-ross-on-men-s-mental-health-in-the-trades'  class=\"wpr-grid-item-title elementor-repeater-item-38d97f5 wpr-grid-item-display-block wpr-grid-item-align-left wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div class=\"inner-block\"><a target=\"_self\" href=\"https:\/\/bissafety.ca\/fr\/its-okay-to-not-be-okay-bird-constructions-jason-ross-on-mens-mental-health-in-the-trades\/\">C'est correct de ne pas aller bien : Jason Ross, de Bird Construction, sur la sant\u00e9 mentale des hommes dans les m\u00e9tiers<\/a><\/div><\/h6><div class=\"wpr-grid-item-date elementor-repeater-item-d9f2de0 wpr-grid-item-display-inline wpr-grid-item-align-left\"><div class=\"inner-block\"><span>octobre 9, 2026<span class=\"wpr-grid-extra-text-right\"><\/span><\/span><\/div><\/div><div class=\"wpr-grid-item-excerpt elementor-repeater-item-719f778 wpr-grid-item-display-block wpr-grid-item-align-left\"><div class=\"inner-block\"><p>Jason Ross, de Bird Construction, raconte comment une crise de panique sur une route enneig\u00e9e du nord du Manitoba l'a amen\u00e9 \u00e0 parler ouvertement de la sant\u00e9 mentale des hommes, et ce qu'il faut pour amener cette conversation sur les chantiers du pays.<\/p><\/div><\/div><div class=\"wpr-grid-item-read-more elementor-repeater-item-538421a wpr-grid-item-display-block wpr-grid-item-align-left\"><div class=\"inner-block\"><a target=\"_self\" href=\"https:\/\/bissafety.ca\/fr\/its-okay-to-not-be-okay-bird-constructions-jason-ross-on-mens-mental-health-in-the-trades\/\" class=\"wpr-button-effect wpr-button-none\"><span>En savoir plus<\/span><\/a><\/div><\/div><\/div><\/div><\/article><article class=\"wpr-grid-item elementor-clearfix post-66403 post type-post status-publish format-standard has-post-thumbnail hentry category-podcasts tag-career-in-safety tag-construction-safety tag-equipmentshare tag-garrett-hill tag-navy-veteran tag-occupational-safety tag-osha-10 tag-osha-30 tag-osha-training tag-safety-career tag-safety-culture tag-safety-education tag-safety-leadership tag-safety-management tag-safety-manager tag-safety-professional tag-safety-training tag-workplace-health-and-safety tag-workplace-safety\"><div class=\"wpr-grid-item-inner\"><div class=\"wpr-grid-media-wrap wpr-effect-size-medium\" data-overlay-link=\"yes\"><div class=\"wpr-grid-image-wrap\" data-src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/09\/Webcard.webp\" data-img-on-hover=\"\"  data-src-secondary=\"\"><img decoding=\"async\" data-no-lazy=\"1\" src=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2026\/09\/Webcard.webp\" alt=\"Garrett Hill\" class=\"wpr-anim-timing-ease-default\"><\/div><div class=\"wpr-grid-media-hover wpr-animation-wrap\"><div class=\"wpr-grid-media-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\" data-url=\"https:\/\/bissafety.ca\/fr\/sell-yourself-first-garrett-hill-on-why-the-safety-message-follows-the-person\/\"><\/div><\/div><\/div><div class=\"wpr-grid-item-below-content elementor-clearfix\"><h6 id='sell-yourself-first-garrett-hill-on-why-the-safety-message-follows-the-person'  class=\"wpr-grid-item-title elementor-repeater-item-38d97f5 wpr-grid-item-display-block wpr-grid-item-align-left wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div class=\"inner-block\"><a target=\"_self\" href=\"https:\/\/bissafety.ca\/fr\/sell-yourself-first-garrett-hill-on-why-the-safety-message-follows-the-person\/\">Se vendre d'abord\u00a0: Garrett Hill et pourquoi le message de s\u00e9curit\u00e9 passe par la personne<\/a><\/div><\/h6><div class=\"wpr-grid-item-date elementor-repeater-item-d9f2de0 wpr-grid-item-display-inline wpr-grid-item-align-left\"><div class=\"inner-block\"><span>septembre 30, 2026<span class=\"wpr-grid-extra-text-right\"><\/span><\/span><\/div><\/div><div class=\"wpr-grid-item-excerpt elementor-repeater-item-719f778 wpr-grid-item-display-block wpr-grid-item-align-left\"><div class=\"inner-block\"><p>Garrett Hill explique pourquoi les \u00e9quipes adh\u00e8rent au message de s\u00e9curit\u00e9 lorsqu\u2019elles connaissent la personne qui le transmet, ainsi que ce que dix\u2026<\/p><\/div><\/div><div class=\"wpr-grid-item-read-more elementor-repeater-item-538421a wpr-grid-item-display-block wpr-grid-item-align-left\"><div class=\"inner-block\"><a target=\"_self\" href=\"https:\/\/bissafety.ca\/fr\/sell-yourself-first-garrett-hill-on-why-the-safety-message-follows-the-person\/\" class=\"wpr-button-effect wpr-button-none\"><span>En savoir plus<\/span><\/a><\/div><\/div><\/div><\/div><\/article><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Chris Cole partage des le\u00e7ons concr\u00e8tes sur l'am\u00e9lioration de la s\u00e9curit\u00e9 \u00e0 travers le Canada et les \u00c9tats-Unis en se concentrant sur la visibilit\u00e9, la confiance et la r\u00e9solution des causes profondes au lieu de bl\u00e2mer les individus.<\/p>","protected":false},"author":51,"featured_media":61548,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[51],"tags":[365,443,893,453,71,895,303,31,32,431,894,892,11],"class_list":["post-61521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spotlight-article","tag-construction-safety","tag-digital-safety-tools","tag-field-safety-operations","tag-incident-prevention","tag-industrial-safety","tag-operational-safety","tag-root-cause-analysis","tag-safety-culture","tag-safety-leadership","tag-safety-management-systems","tag-safety-without-blame","tag-scalable-safety-programs","tag-workplace-safety"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Building Safety Programs That 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