{"id":45192,"date":"2025-04-17T12:38:56","date_gmt":"2025-04-17T12:38:56","guid":{"rendered":"https:\/\/bissafety.ca\/courses\/negotiation-conflict-management-skills\/"},"modified":"2025-04-17T12:38:56","modified_gmt":"2025-04-17T12:38:56","slug":"negotiation-conflict-management-skills","status":"publish","type":"courses","link":"https:\/\/bissafety.ca\/fr\/courses\/negotiation-conflict-management-skills\/","title":{"rendered":"Negotiation &#038; Conflict Management Skills"},"content":{"rendered":"<\/p>\n<div class=\"title-bar\">    <span style=\"font-size: 18.0px;float: none\">APER\u00c7U DU COURS<\/span>    <\/div>\n<p><\/p>\n<p>While dealing with clients, subcontractors, and consultants on construction projects, disagreements can surface and interpersonal relationships may suffer.<\/p>\n<p><\/p>\n<p>The Negotiation &amp; Conflict Management Skills online course is designed to enhance your communication and negotiation abilities in the context of construction projects. It offers insights on managing disagreements, effective listening, fostering mutual respect, and proficient negotiation.<\/p>\n<p><\/p>\n<p><strong>Participants completing successfully will be eligible for 2 CCA Gold Seal credits.<\/strong><\/p>\n<p><\/p>\n<p style=\"font-size: 14.0px\"><\/p>\n<div class=\"title-bar\">    <span style=\"font-size: 18.0px;float: none\">SUJETS DU COURS<\/span>    <\/div>\n<p><\/p>\n<p style=\"font-size: 14.0px\"><span>The Negotiation &amp; Conflict Management Skills online course covers:<\/span><\/p>\n<p><\/p>\n<ul>\n<li>Delivery of improved customer service<\/li>\n<li>Comprehending the fundamental aspects of communication and showcasing effective communication techniques with clients\/constructors.<\/li>\n<li>Understanding the theory of motivation and employing motivational strategies to gain trust and engage clients\/individuals\/teams.<\/li>\n<li>Recognizing different personality types and learning to communicate and negotiate effectively with each one.<\/li>\n<li>Grasping the basics of negotiation, managing conflict, and laying the groundwork for successful negotiation.<\/li>\n<li>Asking pertinent questions and listening to others to understand the underlying negotiation objectives.<\/li>\n<li>Achieving agreement and concluding a negotiation successfully.<\/li>\n<li>Establishing long-lasting trust-based relationships among all construction stakeholders.<\/li>\n<\/ul>\n<p><\/p>\n<p><b>Target Audience<\/b><\/p>\n<p style=\"font-size: 14.0px\">The course is tailored for construction owners, project managers, estimators, supervisors and those involved in construction disputes.<\/p>\n<p><\/p>\n<div class=\"title-bar\">    <span style=\"font-size: 18.0px;float: none\">DUR\u00c9E DU COURS EN LIGNE<\/span>    <\/div>\n<div><\/div>\n<p style=\"font-size: 14.0px\">Estimated at 215 minutes<\/p>\n<p style=\"font-size: 14.0px\"><\/p>\n<div class=\"title-bar\">    <span style=\"font-size: 18.0px;float: none\">Note de passage<\/span>    <\/div>\n<p><\/p>\n<p style=\"font-size: 14.0px\">Les \u00e9valuations propos\u00e9es tout au long de cette formation en ligne ont pour but de consolider les connaissances acquises. Pour valider cette formation, il faut obtenir une note de 80%. Il est possible de suivre la formation \u00e0 trois reprises afin d&#x27;atteindre la note minimale requise. Des ressources imprimables sont disponibles sous la forme d&#x27;un manuel complet destin\u00e9 aux \u00e9tudiants. Ce manuel constitue une ressource pr\u00e9cieuse pour une utilisation future et la consolidation des connaissances.<\/p>\n<p style=\"font-size: 14.0px\"><\/p>\n<div class=\"title-bar\">    <span style=\"font-size: 18.0px;float: none\">CERTIFICAT DE R\u00c9ALISATION<\/span>    <\/div>\n<p><\/p>\n<p style=\"font-size: 14.0px\">Une fois ce cours en ligne termin\u00e9 avec succ\u00e8s, un certificat d'ach\u00e8vement sera disponible en t\u00e9l\u00e9chargement et pour impression.<\/p>\n<p style=\"font-size: 14.0px\"><\/p>","protected":false},"excerpt":{"rendered":"<p>This course imparts knowledge on managing disagreements, effective listening, fostering mutual respect, and proficient negotiation within a construction setting.<\/p>","protected":false},"featured_media":45193,"template":"","meta":{"_acf_changed":false,"content-type":""},"course-category":[325,331],"class_list":["post-45192","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-awareness","course-category-soft-skills"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Negotiation &amp; 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