{"id":43230,"date":"2025-04-11T13:19:14","date_gmt":"2025-04-11T13:19:14","guid":{"rendered":"https:\/\/bissafety.ca\/courses\/conflict-management-skills\/"},"modified":"2025-12-16T23:50:24","modified_gmt":"2025-12-17T06:50:24","slug":"conflict-management-skills","status":"publish","type":"courses","link":"https:\/\/bissafety.ca\/fr\/courses\/conflict-management-skills\/","title":{"rendered":"Conflict Management Skills"},"content":{"rendered":"<div class=\"title-bar\">  <span style=\"font-size: 18.0px;float: none\">APER\u00c7U DU COURS<\/span>  <\/div>\n<p><\/p>\n<p>Being in a leadership role often means encountering conflicts. Therefore, possessing the right skills to navigate these situations is crucial. The Conflict Management Skills course equips you with the tools to establish conflict management norms within your team, cultivate a culture that effectively addresses conflict, and offer the direction needed to guide others in managing conflict successfully. <\/p>\n<p>In the Conflict Management Skills course, you will work on enhancing your abilities to foster conflict management skills within your team. This will result in a team that collaborates efficiently with others, meets deadlines and delivers excellent results, and thrives in a challenging work environment, relishing the dynamism of a productive and unified team.<\/p>\n<p><\/p>\n<p>By the end of this course, you should be able to:<\/p>\n<ul>\n<li>Identify when team members require help with managing conflict<\/li>\n<li>Utilize a mediation process to facilitate conflict resolution within groups<\/li>\n<li>Establish expectations for conflict management<\/li>\n<li>Incorporate a conflict management agenda item to foster a conflict    management culture<\/li>\n<li>Equip employees with a process for handling conflict with others<\/li>\n<\/ul>\n<p><\/p>\n<div class=\"title-bar\">  <span style=\"font-size: 18.0px;float: none\">SUJETS DU COURS<\/span><\/div>\n<p><\/p>\n<ul>\n<li>Assisting Employees in Managing Conflict<\/li>\n<li>Facilitating Group Conflict Resolution<\/li>\n<li>Setting Conflict Management Expectations<\/li>\n<li>Establishing a Conflict Management Culture<\/li>\n<li>Mentoring Employees in Conflict Management<\/li>\n<\/ul>\n<p><\/p>\n<div class=\"title-bar\">  <span style=\"font-size: 18.0px;float: none\">DUR\u00c9E DU COURS EN LIGNE<\/span>  <\/div>\n<p>  <b>    <br \/><\/b><\/p>\n<p>Environ 50 minutes<\/p>\n<p><\/p>\n<div class=\"title-bar\">  <span style=\"font-size: 18.0px;float: none\">Note de passage<\/span>  <\/div>\n<p><\/p>\n<p>Evaluation is carried out throughout this online course to fortify the content delivered. A minimum score of 80% is required to secure a certificate of completion. Participants have the opportunity to retake the course twice if the pass mark is not achieved.<\/p>\n<p>  <b>    <br \/><\/b><\/p>\n<div class=\"title-bar\">  <span style=\"font-size: 18.0px;float: none\">CERTIFICAT DE R\u00c9ALISATION<\/span>  <\/div>\n<p><\/p>\n<p>Une fois ce cours en ligne termin\u00e9 avec succ\u00e8s, un certificat de r\u00e9ussite sera disponible en t\u00e9l\u00e9chargement et pour impression. <\/p>\n<p><\/p>\n<div class=\"title-bar\">  <b>APER\u00c7U DU COURS<\/b><\/div>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Being in a leadership role often means encountering conflicts. Therefore, possessing the right skills to navigate these situations is crucial.<\/p>","protected":false},"featured_media":60095,"template":"","meta":{"_acf_changed":false,"content-type":""},"course-category":[331],"class_list":["post-43230","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-soft-skills"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Conflict Management Skills | BIS Safety Software Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bissafety.ca\/fr\/courses\/conflict-management-skills\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conflict Management Skills\" \/>\n<meta property=\"og:description\" content=\"Being in a leadership role often means encountering conflicts. 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