{"id":43214,"date":"2025-04-11T13:18:59","date_gmt":"2025-04-11T13:18:59","guid":{"rendered":"https:\/\/bissafety.ca\/courses\/how-to-interview-a-worker-witnesses-post-incident-wcb\/"},"modified":"2025-04-11T13:18:59","modified_gmt":"2025-04-11T13:18:59","slug":"how-to-interview-a-worker-witnesses-post-incident-wcb","status":"publish","type":"courses","link":"https:\/\/bissafety.ca\/fr\/courses\/how-to-interview-a-worker-witnesses-post-incident-wcb\/","title":{"rendered":"How to Interview a Worker &#038; Witnesses Post Incident (WCB)"},"content":{"rendered":"<div>\n<div class=\"title-bar\"><span style=\"font-size: 18.0px;float: none\">COURSE OVERVIEW<\/span><\/div>\n<p><\/p>\n<p style=\"font-size: 14.0px\">A team member comes forward with symptoms they suspect are linked to their job. Your response to this situation can either foster trust with the afflicted worker or lead to a non-cooperative atmosphere.<\/p>\n<p style=\"font-size: 14.0px\">\u00a0 <br \/>Imagine possessing the skills to create a secure environment amidst confusion that allows you to collect the details required to manage or appeal a WCB claim proficiently.<\/p>\n<p style=\"font-size: 14.0px\">\u00a0 <br \/><b>In this &#8220;How to Interview a Worker &amp; Witnesses Post Incident (WCB)&#8221; course, you&#8217;ll learn:<\/b><\/p>\n<p style=\"font-size: 14.0px\">\u2022\u00a0\u00a0\u00a0\u00a0The right approach to interviewing a worker or witness post-workplace injury\/illness\/exposure<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Fundamental principles to adhere to in any interview, irrespective of the environment or timing<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Preparation techniques for the interview to ensure you gather the necessary data <br \/>\u2022\u00a0\u00a0\u00a0\u00a0Engaging interested parties in meetings with injured workers<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Handling tense or aggressive situations during an interview<br \/>\u2022\u00a0\u00a0\u00a0\u00a0A critical yet often overlooked aspect that safeguards you and the injured worker during the interview<\/p>\n<p style=\"font-size: 14.0px\">No matter your level of expertise or comfort in conducting interviews, this course offers practical advice to navigate through the process.<\/p>\n<p style=\"font-size: 14.0px\">\u00a0 <br \/><b>We will enrich your learning with examples of:<\/b><\/p>\n<p style=\"font-size: 14.0px\">\u2022\u00a0\u00a0\u00a0\u00a0Ready-to-use questionnaires<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Typical scenarios and the means to address them<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Interpersonal conflicts and ways to resolve them<\/p>\n<p style=\"font-size: 14.0px\"><\/p>\n<div class=\"title-bar\"><span style=\"font-size: 18.0px;float: none\">COURSE TOPICS<\/span><\/div>\n<p><\/p>\n<p style=\"font-size: 14.0px\"><b>Among the topics covered in this course are:<\/b><\/p>\n<p style=\"font-size: 14.0px\">\u2022\u00a0\u00a0\u00a0\u00a0Effective Interview Techniques and Concepts, e.g., Rapport<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Various types of communication and self-awareness<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Empathy vs. Sympathy in WCB<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Preparing for the Interview<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Managing participants in the interview<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Initiating the Interview and necessary preliminary steps<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Conducting the interview <br \/>\u2022\u00a0\u00a0\u00a0\u00a0Interview safety (In 1 on 1 situations)<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Concluding the interview<br \/>\u2022\u00a0\u00a0\u00a0\u00a0Post-interview follow-up<\/p>\n<p style=\"font-size: 14.0px\"><b>Related Courses<\/b><br \/>\u00a0 How To Prevent Lost Time Claims with Strategic WCB Claims Management<br \/>\u00a0 How to Effectively Appeal a Worker\u2019s Compensation (WCB) Claim<br \/>\u00a0 How to Effectively Negotiate Return to Work \/ Modified Duties<\/p>\n<p style=\"font-size: 14.0px\">\u00a0 <br \/><b>Instructor Bio<\/b><br \/>Anthony Butkovic is the head of WCBconsulting.ca, a firm that specializes in training professionals from diverse backgrounds and occupations in managing and appealing WCB claims.<\/p>\n<p style=\"font-size: 14.0px\">\u00a0 <br \/>For the last decade and a half, Anthony has carried out countless interviews with injured workers and other stakeholders in relation to WCB claims management and appeals. Having successfully imparted these principles to other professionals, his aim is to simplify the process of conducting an essential part of the WCB process.<\/p>\n<p><\/p>\n<div class=\"title-bar\"><span style=\"font-size: 18.0px;float: none\">ONLINE COURSE DURATION<\/span><\/div>\n<div><\/div>\n<p style=\"font-size: 14.0px\">Approximately 90 minutes<\/p>\n<p style=\"font-size: 14.0px\"><\/p>\n<div class=\"title-bar\"><span style=\"font-size: 18.0px;float: none\">PASS MARK<\/span><\/div>\n<p><\/p>\n<p style=\"font-size: 14.0px\">Pass mark 80%<\/p>\n<p style=\"font-size: 14.0px\"><\/p>\n<div class=\"title-bar\"><span style=\"font-size: 18.0px;float: none\">COURSE PREVIEW<\/span><\/div>\n<p><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>You&#8217;ve just been notified that one of your team members is displaying symptoms they attribute to a work-related accident\/incident\/exposure. What steps do you take? How can you gather the necessary information to handle this scenario effectively? Using real-life scenarios, our course will equip you with the knowledge and skills to conduct a comprehensive interview with an affected worker following a workplace incident. This includes managing challenging conversations with your team.<\/p>","protected":false},"featured_media":43215,"template":"","meta":{"_acf_changed":false,"content-type":""},"course-category":[330,331],"class_list":["post-43214","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-safety","course-category-soft-skills"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Interview a Worker &amp; Witnesses Post Incident (WCB) | BIS Safety Software Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bissafety.ca\/fr\/courses\/how-to-interview-a-worker-witnesses-post-incident-wcb\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Interview a Worker &amp; Witnesses Post Incident (WCB)\" \/>\n<meta property=\"og:description\" content=\"You&#039;ve just been notified that one of your team members is displaying symptoms they attribute to a work-related accident\/incident\/exposure. 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