{"id":36487,"date":"2025-03-27T07:07:01","date_gmt":"2025-03-27T07:07:01","guid":{"rendered":"https:\/\/bissafety.ca\/courses\/sales-management-program-psmc\/"},"modified":"2025-08-13T12:10:12","modified_gmt":"2025-08-13T12:10:12","slug":"sales-management-program-psmc","status":"publish","type":"courses","link":"https:\/\/bissafety.ca\/fr\/courses\/sales-management-program-psmc\/","title":{"rendered":"Sales Management Program &#8211; PSMC"},"content":{"rendered":"<div class=\"title-bar\"><b>COURSE OVERVIEW<\/b><\/div>\n<p><\/p>\n<p>Our Sales Management Program &#8211; PSMC course offers insights into how accomplished sales leaders can boost store traffic, enhance productivity, increase sales, and drive profits. Upon completion of this course, you will have acquired the skills needed to effectively hire, train, and motivate your team; implement robust selling and customer service standards to ensure optimum quality and consistency; and utilize coaching, accountability, competitions, and sales meetings to nurture your team and surpass your targets.<\/p>\n<p><\/p>\n<div class=\"title-bar\"><b>COURSE TOPICS<\/b><\/div>\n<p><\/p>\n<p>The following topics are covered in the Sales Management Program &#8211; PSMC: Train the Trainer online course.<\/p>\n<p>Sales Management Philosophy<\/p>\n<ul>\n<li>Salespeople profiles<\/li>\n<li>Your responsibilities as a sales manager<\/li>\n<li>The use of knowledge is power<\/li>\n<\/ul>\n<p>The Sixteen Principles of Successful Sales Management<\/p>\n<ul>\n<li>What to do and what not to do<\/li>\n<li>Definition of a successful staff<\/li>\n<\/ul>\n<p>Hiring<\/p>\n<ul>\n<li>Recruiting and finding applicants<\/li>\n<li>Interviewing, checking references<\/li>\n<li>Making the decision, hiring dont&#8217;s<\/li>\n<\/ul>\n<p>Training<\/p>\n<ul>\n<li>Four distinct areas you must provide training<\/li>\n<li>The keys to effective training<\/li>\n<\/ul>\n<p>Standards<\/p>\n<ul>\n<li>Sales standards<\/li>\n<li>Customer service standards<\/li>\n<li>Standards are not negotiable<\/li>\n<\/ul>\n<p>Sales Goals<\/p>\n<ul>\n<li>How to set goals<\/li>\n<li>Talking the numbers<\/li>\n<li>What numbers to set goals for<\/li>\n<li>Adjusting goals<\/li>\n<li>Target and goal planners<\/li>\n<li>Goals are the name of the game<\/li>\n<\/ul>\n<p>Accountability<\/p>\n<ul>\n<li>What numbers should you track<\/li>\n<li>Total sales are the result of actions<\/li>\n<li>CRA (Closing Ratio Average)<\/li>\n<li>The primary numbers<\/li>\n<li>React\/not wallpaper<\/li>\n<li>Store and individual productivity reports<\/li>\n<li>Implementation checklist<\/li>\n<\/ul>\n<p>Coaching<\/p>\n<ul>\n<li>When, what, why, and how to coach<\/li>\n<li>Weekly meeting log<\/li>\n<li>Owner\/store supervisor checklist<\/li>\n<\/ul>\n<p>Motivation<\/p>\n<ul>\n<li>How to motivate your staff<\/li>\n<li>What un-motivates people<\/li>\n<\/ul>\n<p>Steps to Termination<\/p>\n<ul>\n<li>Protecting your people and company<\/li>\n<li>Do&#8217;s and don&#8217;ts<\/li>\n<li>Demotion as an option<\/li>\n<li>Progressive steps<\/li>\n<li>Documentation<\/li>\n<\/ul>\n<p>Sales Contests<\/p>\n<ul>\n<li>How and when to a run contest<\/li>\n<li>Run contests to increase a statistic<\/li>\n<li>The best contests &#8211; everyone wins<\/li>\n<\/ul>\n<p>Sales Meetings<\/p>\n<ul>\n<li>When and why to hold a meeting<\/li>\n<li>Meeting topics<\/li>\n<\/ul>\n<p><\/p>\n<div class=\"title-bar\"><b>ONLINE COURSE DURATION<\/b><\/div>\n<p><\/p>\n<p>Estimated duration is 5 hours.<\/p>\n<p><\/p>\n<div class=\"title-bar\"><b>PASS MARK<\/b><\/div>\n<p><\/p>\n<p>The course commences with an aptitude test to assess current knowledge. Four course modules follow, each containing review questions. A competency test at the end of the course is designed to reinforce the information presented. You need to score a minimum of 70% to be awarded a certificate of completion. <\/p>\n<p><\/p>\n<div class=\"title-bar\"><b>CERTIFICATE OF COMPLETION<\/b><\/div>\n<p><\/p>\n<p>Upon successful completion of the course, you will have the ability to download and print a certificate of completion.<\/p>","protected":false},"excerpt":{"rendered":"<p>The Professional Sales Management Course (PSMC): Train the Trainer Online Course is crafted with store proprietors, sales executives, and sales training personnel in mind. This course presents critical tools that can elevate a merely surviving store to a flourishing one.<\/p>","protected":false},"featured_media":36488,"template":"","meta":{"_acf_changed":false,"content-type":""},"course-category":[331],"class_list":["post-36487","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-soft-skills"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sales Management Program - PSMC \u2014 BIS Safety Software<\/title>\n<meta name=\"description\" content=\"This sales management course offers practical training to enhance your ability to lead teams, plan strategies, and drive business growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bissafety.ca\/fr\/courses\/sales-management-program-psmc\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Management Program - PSMC\" \/>\n<meta property=\"og:description\" content=\"This sales management course offers practical training to enhance your ability to lead teams, plan strategies, and drive business growth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bissafety.ca\/fr\/courses\/sales-management-program-psmc\/\" \/>\n<meta property=\"og:site_name\" content=\"BIS Safety Software Canada\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BIS.Safety.Software\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-13T12:10:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bissafety.ca\/wp-content\/uploads\/2025\/03\/8564449FD15870D9EBA8F7CBF3C63F70-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"320\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@BISTraining\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/\",\"url\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/\",\"name\":\"Sales Management Program - PSMC \u2014 BIS Safety Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bissafety.ca\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/bissafety.ca\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/8564449FD15870D9EBA8F7CBF3C63F70-1.png\",\"datePublished\":\"2025-03-27T07:07:01+00:00\",\"dateModified\":\"2025-08-13T12:10:12+00:00\",\"description\":\"This sales management course offers practical training to enhance your ability to lead teams, plan strategies, and drive business growth.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/#primaryimage\",\"url\":\"https:\\\/\\\/bissafety.ca\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/8564449FD15870D9EBA8F7CBF3C63F70-1.png\",\"contentUrl\":\"https:\\\/\\\/bissafety.ca\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/8564449FD15870D9EBA8F7CBF3C63F70-1.png\",\"width\":1920,\"height\":320},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/sales-management-program-psmc\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bissafety.ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Courses\",\"item\":\"https:\\\/\\\/bissafety.ca\\\/courses\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Sales Management Program &#8211; 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