{"id":33996,"date":"2025-03-26T05:42:53","date_gmt":"2025-03-26T05:42:53","guid":{"rendered":"https:\/\/bissafety.ca\/courses\/oef-1004-workshop-customers\/"},"modified":"2025-08-13T11:28:16","modified_gmt":"2025-08-13T11:28:16","slug":"oef-1004-workshop-customers","status":"publish","type":"courses","link":"https:\/\/bissafety.ca\/fr\/courses\/oef-1004-workshop-customers\/","title":{"rendered":"OEF 1004 Workshop – Customers"},"content":{"rendered":"
ACCELERATE YOUR CAREER<\/b><\/b><\/b><\/b><\/b> <\/div>\n

<\/span> <\/div>\n

For a management professional, understanding the top 9 Customers’ management strategies that are a hallmark of successful organizations is a must. This knowledge will empower management to effectively collaborate with the executive suite to elevate the performance of the organization.<\/p>\n

As part of the OEF 1004 Workshop, participants will gain insights into the role of the Customers’ area within the operational framework, focus on the deployment of 9 best practices in customer management, conduct a self-evaluation of their organization to pinpoint strengths and areas needing improvement, and develop a plan to bridge identified gaps.<\/span><\/p>\n

Are you aware that organizations that adopt the top management strategies characteristic of successful businesses achieve remarkable outcomes? These encompass:\u00a0<\/span>effective governance,\u00a0<\/span>confidence in leadership,\u00a0<\/span>enhanced planning, customer satisfaction<\/b>, employee involvement, ongoing improvement of work processes, robust supplier and partner relationships, optimal use of resources, a balanced measurement system, and better financial results.<\/span><\/p>\n

Research data:<\/span>\u00a0www.oes-learning.ca<\/a><\/p>\n

Interview with a CFO:\u00a0https:\/\/youtu.be\/FyJY6lhFUkU<\/a><\/p>\n

COURSE TOPICS<\/b><\/b><\/b><\/b><\/b> <\/div>\n
<\/div>\n

The following topics are covered in the OEF 1004 Workshop:<\/p>\n

    \n
  • Framework of Organizational Excellence<\/li>\n
  • Best Practices for Customer Management<\/li>\n
  • Self-Evaluation<\/li>\n
  • Development of Improvement Plan<\/li>\n<\/ul>\n

    <\/p>\n

    ONLINE COURSE DURATION<\/b><\/b><\/b><\/b><\/b> <\/div>\n
    <\/div>\n

    The course runs for approximately 3.5 hours<\/p>\n

    <\/p>\n

    PASS MARK<\/b><\/b><\/b><\/b><\/b> <\/div>\n
    <\/div>\n

    There is no formal examination in this workshop. Instead, there is a quiz intended to provide an engaging review of key learning points. The quiz requires a one-word answer and the correct answers are provided for you to verify your responses. Best of luck!<\/p>\n

    <\/p>\n

    CERTIFICATE OF COMPLETION<\/b><\/b><\/b><\/b><\/b> <\/div>\n
    <\/div>\n

    Upon completion of this workshop, a Certificate of Completion is provided. This Certificate serves as proof of course completion and can be utilized for ongoing professional development or the certification process.<\/p>\n

    <\/p>","protected":false},"excerpt":{"rendered":"

    It’s crucial for any managerial individual to be well-versed in the top 9 Customers’ management strategies that are intrinsic to high-performing businesses. Gaining insights into these strategies will enable management to interact and collaborate with the executive team to enhance organizational performance.<\/p>","protected":false},"featured_media":33997,"template":"","meta":{"_acf_changed":false,"content-type":""},"course-category":[331],"class_list":["post-33996","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-soft-skills"],"acf":[],"yoast_head":"\nOEF 1004 Workshop - Customers \u2014 BIS Safety Software<\/title>\n<meta name=\"description\" content=\"This workshop focuses on improving customer service skills. 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