1.0Logiciel BIS Sécurité Canadahttps://bissafety.ca/frrich600338<blockquote class="wp-embedded-content" data-secret="MMZmHiKvmO"><a href="https://bissafety.ca/fr/courses/difficult-conversation-2021/">Difficult Conversation 2021</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://bissafety.ca/fr/courses/difficult-conversation-2021/embed/#?secret=MMZmHiKvmO" width="600" height="338" title="« Difficult Conversation 2021 » — BIS Safety Software Canada" data-secret="MMZmHiKvmO" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://bissafety.ca/wp-includes/js/wp-embed.min.js </script>https://bissafety.ca/wp-content/uploads/2025/04/Difficult-scaled.webp20481367It's not uncommon to encounter challenging, awkward, or even argumentative situations with co-workers. Often, we may opt to sidestep the issue, hoping it will resolve itself – an approach that seldom works. The good news is, our Difficult Conversations course equips you and your team with the necessary tools to manage these situations in the most peaceful and effective manner. Although we can't guarantee that you'll look forward to these conversations – we can assure that you'll find the learning process enjoyable.